Best Chatbots Software - Page 36

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,078

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,078+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Botphonic - Ai Call Assistant

BotPhonic.ai Call Assistant leverages natural-sounding AI voices to automate both inbound and outbound calls, delivering smarter, more efficient customer service around the clock. Its 24/7 availability ensures no customer interaction is missed, boosting engagement and satisfaction. The platform also provides real-time support for teams, enhancing responsiveness and decision-making. With advanced automation at its core, BotPhonic.ai streamlines communication, accelerates resolution times, and drives operational efficiency. Discover the future of customer service with BotPhonic.ai’s intelligent, AI-powered call management solution.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Botphonic - Ai Call Assistant?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Botphonic - Ai Call Assistant?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Botphonic - Ai Call Assistant?

Botsense

Botsense stands out as India's premier WhatsApp API provider, dedicated to automation solutions that refine customer communication, enhance engagement, and drive sales across the world's most widely used messaging platform. Operating from India, we empower businesses of all sizes to leverage the WhatsApp Business API through seamless integrations, intelligent automated workflows, and personalised interactions. Whether you're a nimble retailer responding to daily inquiries or a multinational enterprise handling a surge of customer support tickets, Botsense equips you with dependable tools to automate dialogue without the hassle of intricate coding. Botsense's strength lies in providing tailored WhatsApp automation solutions for sectors such as automotive, education, real estate, and retail. Our platform enables businesses to develop intelligent WhatsApp chatbots that cater to a variety of tasks, including lead capture, appointment bookings, order tracking, and feedback collection. A car dealership, for example, can set up a bot to schedule test drives and send timely service alerts. Educational institutions rely on us for swift admission responses and fee reminders. At the same time, realtors automatically deliver property information and follow up on leads, accelerating closings. With features that include bulk messaging, campaign oversight, and in-depth analytics to monitor ROI, Botsense emerges as India's foremost WhatsApp marketing solution. Botsense stands out because we make customer support automation on WhatsApp effortless. We seamlessly integrate with CRMs, e-commerce platforms, and other tools, ensuring that data flows smoothly between systems. Faster answers, fewer mistakes, and 24/7 support let businesses keep pace. WhatsApp's high open rates and compliance safeguards ensure that we protect your number from suspension. Our no-code dashboard is intuitive: teams design chat flows, track chats, and grow without needing a team of developers—all while guarding data privacy. Across India, whether you're in Bhopal, Indore, or anywhere in between, we offer regional support that is familiar with local market conditions. Clients report stronger customer loyalty after we take over repetitive tasks, letting their teams focus on strategy. Our service begins with budget-friendly pricing and flexible plans, and onboarding is seamless: we assist with API setup and bespoke training. In an era where speed matters, we turn WhatsApp into your most effective business channel. If you're looking for a WhatsApp API in India that combines simplicity with advanced features, consider Botsense and discover how we enhance customer engagement.

Who Is the Company Behind Botsense?

Botsheets

Create more personalized AI chatbots when you use Google Sheets as a database. We keep AI in sync with changes to your data while you train AI with a spreadsheet and keep control over the data you share.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Botsheets?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Botsheets?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Botsheets?

AI-generated summary from verified user reviews

Pros
  • Users value the API integration capabilities of Botsheets, enhancing automation and seamless data management with Google Sheets.
  • Users value the conversational interaction in Botsheets, noting its effectiveness in data collection and integration with Google Sheets.
  • Users find the ease of use in Botsheets remarkable, enhancing their workflow with efficient data integration and updates.
  • Users value the versatility of Botsheets, enabling unique updates and data collection through Google Sheets and GPT-4o.

What Are Recent G2 Reviews of Botsheets?

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Botsify

Botsify is a White-Label AI Agent Platform that lets businesses and agencies build, deploy, and resell AI agents across web and messaging channels, without coding.

Average Rating: 4.2/5.0

Total Reviews: 19

How Do G2 Users Rate Botsify?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Botsify?

  • Seller: Botsify
  • Year Founded: 2016
  • HQ Location: Karachi, PK
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 11% Large

What Do G2 Reviewers Say About Botsify?

AI-generated summary from verified user reviews

Pros
  • Users praise Botsify for its ease of use, noting the swift setup and intuitive interface that enhance productivity.
  • Users highlight the easy setup of Botsify, appreciating its user-friendly interface that enhances productivity right away.
  • Users commend Botsify for its swift customer support, ensuring prompt assistance and enhancing overall user experience.
  • Users appreciate the user-friendly interface and exceptional support of Botsify, enhancing client communication and engagement effortlessly.
  • Users value the 24/7 support from Botsify, ensuring reliable assistance for enhanced client communication and quick responses.
Cons
  • Users find Bot functionality limited, requiring additional tweaking and external tools for advanced needs and insights.
  • Users find the analytics features lacking, desiring more detailed insights for effective chatbot strategies.
  • Users find that Botsify has limited AI capabilities and requires external tools for better insights and functionality.
  • Users find Botsify's complexity for advanced setups a hurdle, especially with rising costs and limited AI features.
  • Users find that complex workflows in Botsify often have limitations and require additional tweaking for optimal performance.

What Are Recent G2 Reviews of Botsify?

What Are G2 Users Discussing About Botsify?

botsplash

Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased efficiency, generate higher quality leads, and realize higher sales. Our platform is powered with Machine Learning/NLP modules to facilitate automated responses, routing, and escalations as well as live chat and SMS text. Thus, it is a perfect balance between live chat and automated bots.

Average Rating: 4.2/5.0

Total Reviews: 9

How Do G2 Users Rate botsplash?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind botsplash?

  • Seller: botsplash
  • Year Founded: 2017
  • HQ Location: Charlotte, North Carolina
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Medium, 44% Small

What Do G2 Reviewers Say About botsplash?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the communication efficiency of Botsplash, benefiting from quick interactions and message scheduling.
  • Users praise the efficient conversation management of Botsplash, enhancing real-time customer interactions and integration.
  • Users love the ease of use of Botsplash, finding it essential for efficient customer interactions and real-time responses.
  • Users praise the easy implementation of Botsplash, which enhances customer interactions and enables real-time responses.
  • Users appreciate the efficiency improvement of Botsplash, enabling real-time responses for better customer integration.
Cons
  • Users find the notification issues in botsplash frustrating, as it lacks sound alerts and requires constant monitoring.
  • Users are frustrated by spam notifications and the need to keep the app open for new leads.

What Are Recent G2 Reviews of botsplash?

BotStacks

Botstacks is a full-stack conversational AI platform featuring collaboration tools, a suite of LLMs, & multi-platform deployment capabilities for native applications. Build brilliant GenAI Chatbots across multi-platforms all with BotStacks. Generative AI Technology: Focused on Generative AI (GenAI), BotStacks can provide more advanced and interactive chatbot capabilities, enhancing user experiences on apps and websites Drag-and-Drop Interface: Offers an intuitive platform for creating AI chatbots, simplifying the process, especially for those without extensive programming skills Flexibility with AI Models: Supports a variety of AI models, offering greater flexibility and creative freedom Ease of Integration: Allows seamless integration of AI chatbots into existing Android or iOS applications, enhancing user experience without needing extensive programming Collaborative Features: Encourages team collaboration, which is beneficial for larger projects or teams Scalability: Adapts to different project scopes and sizes, making it suitable for both individual designers and larger teams

Who Is the Company Behind BotStacks?

  • Seller: BotStacks
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

BotWot iCX

BotWot iCX, launched by Purpleant Technologies in March 2025, is an advanced no-code platform that transforms customer lifecycle management for mid to large enterprises. Evolving from the original BotWot chatbot (August 2024), it integrates text, voice, and vision AI to deliver personalized, omnichannel experiences across marketing, sales, and service. Powered by the patent-pending iAWO™ engine, BotWot iCX automates workflows, generates compliant content via OmniGen™ Studio, and resolves 60%+ of queries 50% faster. With seamless integrations (WhatsApp, Salesforce, Shopify), it reduces costs by 40%, boosts ROI by 3x, and improves NPS by 15%. Ideal for banking, e-commerce, agriculture, and more, BotWot iCX drives efficiency, engagement, and growth. Key Features: No-Code AI Agents: Build text, voice, and vision-based bots in minutes. Omnichannel Support: Connects with WhatsApp, email, web, and CRMs. Intelligent Automation: Sentiment-driven workflows and predictive analytics. Dynamic Content: Auto-generates personalized videos, PDFs, and campaigns. Scalable & Secure: PCI-compliant, API-first, and offline-ready. Use Cases: 24/7 support, lead qualification, cart recovery, and farmer outreach.

Who Is the Company Behind BotWot iCX?

Bravos AI

Bravos AI is a no-code platform for creating AI chatbots trained on your own business data. It uses RAG (Retrieval-Augmented Generation) so responses are based only on the content you provide — documents, URLs, spreadsheets, or manual text — not general knowledge. It runs on any website and on WhatsApp (native Meta Tech Provider integration). A native SQL search layer handles structured data: upload a product catalog as a spreadsheet and the chatbot filters by exact attributes (price, category, size, stock, location), not just semantic search. Connect WooCommerce, Shopify, PrestaShop, Resales Online or a custom webhook. Other capabilities: manage the bot from Claude or ChatGPT via its own MCP connector, 13 languages, automatic lead capture, a customizable widget, proactive conversation mode to qualify customers, and analytics with full conversation history. Available in English, Spanish and Brazilian Portuguese. Start with a 7-day full PRO trial; paid plans from $23/month.

Who Is the Company Behind Bravos AI?

Breezaro

Breezaro is an AI chatbot software that businesses can add to their websites to provide fast and accurate support to site visitors. Breezaro is designed for e-commerce platforms, service providers, content creators, online educators, and website administrators.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Breezaro?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Breezaro?

Breezy

Who Is the Company Behind Breezy?

  • Seller: Breezy
  • Year Founded: 2019
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Breqo

Breqo is an AI-powered customer support, lead management, and CRM platform that helps businesses automate customer communication and sales interactions. Businesses can build custom AI assistants trained on their own website content, documents, FAQs, and business knowledge, enabling accurate and relevant responses tailored to their needs. With Breqo, businesses can deploy an AI chatbot on their website to answer customer questions, engage visitors, capture leads, and provide support 24/7. Conversations and contacts can be managed through a centralized dashboard, while human agents can step in whenever personal assistance is needed. Key capabilities include: • AI-powered customer support and automated responses • Custom AI assistants trained on business content and documents • Website AI chatbot for customer engagement and support • Multi-channel customer communication • Automated lead capture, management, and qualification • Integrated CRM for contacts, leads, and conversations • Human handoff for seamless agent support • Customer engagement and sales automation Breqo brings AI customer service, conversational AI, website chat, lead generation, and CRM functionality together in one practical platform, helping businesses reduce repetitive workload, respond faster, improve customer experience, and convert more conversations into opportunities.

Who Is the Company Behind Breqo?

Bridddge

LinkedIn Automation Powered by AI

Who Is the Company Behind Bridddge?

  • Seller: bridddge
  • Year Founded: 2025
  • HQ Location: Rabat, MA
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®

Brief AI

Brief is a purpose-built tool for automating board meeting minuting for governance professionals. It automatically generates minutes that reflect the organisation’s specific minuting styles and assists users during the manual drafting process. It is the only product of its kind that combines automated minuting with a smart writing assistant that adds speed and accuracy to the drafting process. Users can ask the AI assistant to elaborate, anonymise, or even fact check statements against the meeting discussion. Brief works for both virtual and physical meetings and offers enterprise-grade security with a fully-hosted architecture.

Who Is the Company Behind Brief AI?

Broadcaster Bot

Atiende a tus clientes con Chatbots y Agentes mediante Conversaciones en WhatsApp. Desde tu cuenta empresarial puedes enviar mensajes masivos de whatsapp mediante templates a través de nuestra plataforma. Broadcaster Bot integra los canales de WhatsApp Business, Facebook Messenger, Google Business Chat y RCS para que converses con tus clientes, coordinar a tu equipo interno y socios comerciales.

Who Is the Company Behind Broadcaster Bot?

Bubble Chat

Who Is the Company Behind Bubble Chat?

  • Seller: Apptiva
  • Year Founded: 2015
  • HQ Location: Luzern, CH
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026