![Jonathan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan K.") JK Jonathan K. Stock Holder Small-Business (50 or fewer emp.) 5/25/2024 "Botsheets plus google sheets RAG equals heaven" 5/5 What do you like best about Botsheets? Botsheets has two major features that were a deal a major reason why we stopped using the others and doubled down on Botsheets. First thing, the RAG style architecture with Google Sheets. The reality of being able to update a google sheet in infinite ways and then that turns around and updates my bot is hands down one of the best features we have ever used and we have used dozens of bot softwares over the years. The next and critical feature, is the data point collection. While other softwares we have used in the past had data point collection none were conversation and used GPT-4o to collect what we needed and then with a webhook push it to where we needed it. Review collected by and hosted on G2.com. What do you dislike about Botsheets? If I had to be critical of any point, and honestly this doesn't matter to us one bit, it would be maybe the interface could be a little sexier. The reality is, who cares?? Not us, the important part is the front end user experience and we are extremely happy with that. Review collected by and hosted on G2.com. What problems is Botsheets solving and how is that benefiting you? First and foremost and why we left other products that also used GPT style llms was that the ease of adding products to our woocommerce bots just by adding the products to our google sheets was super simple. The other reason was that when we send people either internal or external to chat with the bot we could give it data points to collect but most importantly once it collected them it would push them to a google sheet which we could then run automations off of. It's an important link in the loop. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 1 reviewer thinks of Botsheets 5.0 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/botsheets/reviews)