Best Chatbots Software - Page 29

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

tolk.ai

tolk.ai offers a agentic AI-powered ecosystem to maximize customer experience and optimize team performance. Genii, an autonomous AI agent, accelerates conversion and improves customer satisfaction by automating interactions with advanced personalization. It integrates with business tools for instant and accurate responses, while reducing the workload for support teams. Thanks to features like ROI tracking and analytics, the Genii solution transforms every conversation into actionable insights. Each conversation reveals trends, pain points, and opportunities to improve customer relationships. Through advanced interaction analysis, businesses optimize their customer service, increase loyalty, and refine their sales strategy. With tolk.ai, empower your teams with the AI ​​tools that transform customer experience into a driver of sustainable growth.

Average Rating: 1.0/5.0

Total Reviews: 1

How Do G2 Users Rate tolk.ai?

  • Has the product been a good partner in doing business?: 0.0/10 (Category avg: 9.1/10)

Who Is the Company Behind tolk.ai?

  • Seller: tolk.ai
  • Year Founded: 2019
  • HQ Location: Montpellier, FR
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

True Human Interactive

Abby is an avatar that uses artificial intelligence, natural language, and speech recognition to engage customers.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind True Human Interactive?

  • Seller: GetAbby
  • Year Founded: 1999
  • HQ Location: Pittsburgh, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of True Human Interactive?

Vobo.Ai

Vobo.AI is a VoiceBot SAAS Platform for Alexa and Google Assistant.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Vobo.Ai?

  • Seller: Vobo.Ai
  • Year Founded: 2019
  • HQ Location: Hyderabad, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Do G2 Reviewers Say About Vobo.Ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy voice bot creation capabilities of Vobo.Ai, enhancing their experience with Alexa and Google Assistant.
  • Users love the easy creation of voice bots with Vobo.Ai, simplifying management for Alexa and Google Assistant.
Cons
  • Users often experience issues with deploying voice bots and receiving support for SaaS, impacting their overall satisfaction.

What Are Recent G2 Reviews of Vobo.Ai?

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VOICEplug Drive-Thru AI, VOICEplug Phone AI

VOICEplug AI solution integrated with your restaurant’s phone system, call center, drive-thru, or online ordering system, can accept orders from customers that use natural language voice conversations and commands.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate VOICEplug Drive-Thru AI, VOICEplug Phone AI?

  • Control: 5.0/10 (Category avg: 8.8/10)
  • Analytics: 5.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind VOICEplug Drive-Thru AI, VOICEplug Phone AI?

  • Seller: VOICEplug
  • Year Founded: 2020
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®
  • Ownership: Privately Held
  • Phone: +1 650-918-6100

Who Uses This Product?

  • Company Size: 67% Small, 33% Large

What Are Recent G2 Reviews of VOICEplug Drive-Thru AI, VOICEplug Phone AI?

VOX

Automate Conversations with Artificial Intelligence

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate VOX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 6.7/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind VOX?

  • Seller: VOX
  • Year Founded: 2020
  • HQ Location: Kuala Lumpur, MY
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of VOX?

WeConnect.chat

The powerful Chatbot Engagement Platform that blends AI Chatbots with Human Connection. WeConnect.chat, an intuitive customer engagement platform that helps businesses improve customer support, lead generation, and other communication with a blend of AI chatbots, rule-based systems, and human touch through a live and video chat-enabled multi-channel agent dashboard.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate WeConnect.chat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind WeConnect.chat?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of WeConnect.chat?

Whisbi

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Whisbi?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)

Who Is the Company Behind Whisbi?

  • Seller: Whisbi
  • Year Founded: 2008
  • HQ Location: Barcelona, Catalonia
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Telecommunications
  • Company Size: 61% Large, 22% Medium

What Are Recent G2 Reviews of Whisbi?

What Are G2 Users Discussing About Whisbi?

15gifts

15gifts integrates recommendation technology into third party sites to help customers quickly find their ideal product.

Who Is the Company Behind 15gifts?

  • Seller: 15gifts
  • Year Founded: 2010
  • HQ Location: Brighton & Hove, GB
  • LinkedIn® Page: www.linkedin.com
    93 employees on LinkedIn®

3C Plus

3C Plus is a cloud communication platform (software for call centers, CX, and inside sales) that helps companies manage voice and customer service operations in a centralized, automated, and scalable way. The system was developed for organizations that handle a high volume of contacts and need to optimize time, reduce costs, and increase the productivity of their support, sales, and collections teams. The platform stands out by integrating multiple tools into a single digital environment, eliminating the need for separate systems for dialing, queue management, PBX, and performance analysis. This makes it ideal for contact centers, debt recovery operations, inside sales teams, and sectors that require constant communication with customers and prospects. Main features: – Cloud auto dialer: replaces manual dialing, filters out unproductive calls, and increases the number of successful connections. – Intelligent IVR: enables automation of initial interactions with full scalability and flexibility. – PBX: phone system that allows unlimited extensions anywhere, with call transfer, smart caller ID, and real-time monitoring. – Omnichannel: unifies voice, WhatsApp, SMS, and other channels into a single interface, simplifying integrated management. – Chatbot: 24/7 customer service that reduces queues and repetitive tasks, collects information, and schedules callbacks. – Real-time reports: dashboards and strategic metrics for performance monitoring and decision-making. Main benefits: – Scalability: designed for companies that need to expand voice campaigns and eliminate unnecessary expenses. – Cost reduction: no need for physical infrastructure, plus telephony cost savings of up to 54%. – Complete operational visibility: managers gain access to centralized data to adjust workflows and quickly identify bottlenecks. Use cases include customer service centers, outsourced contact centers, inside sales departments, and financial operations that require massive communication and full control over every stage of the customer journey.

Who Is the Company Behind 3C Plus?

  • Seller: Grupo 3C
  • Year Founded: 2014
  • HQ Location: Guarapuava, BR
  • LinkedIn® Page: www.linkedin.com
    174 employees on LinkedIn®

3Dolphins

We bring the power of Artificial Intelligence to create an integrated omni-channel customer experience solution: 3Dolphins.

Who Is the Company Behind 3Dolphins?

7engage

7Engage is an integrated all-in-one platform for you to interact with your customer. Enable you to chat with your customers on multi-channels, help you stay connected with customers by automation marketing, sort out effective leads without missing any business opportunity, and empower you with massive, personalized marketing ability to reach every one of your customers with precise content. Also, we help you analyze your customer's behavior and provide customer insight, empowering your sales, marketing, and support team to engage customers smoothly. Give your customers a better journey and help your brand form strong bonding with customers, improving customer loyalty.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind 7engage?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of 7engage?

Actionbot

Actionbot enables error-free interpretation and response to the client's intentions. Unlike other chatbot solution providers that offer solutions limited to a dialog box, we offer automation of customer intentions regardless of the form, channel and context of communication. Actionbot transforms inefficent, unsatisfactory and lenghty customer service into an enchanting experience for each customer. Actionbot observes, understands and reacts to customer intentions in any digital channel. We offer a license + implementation service model for front and back-office processes, wherever a customer intention needs to be understood and acted upon - automatically.

Who Is the Company Behind Actionbot?

  • Seller: TUATARA
  • Year Founded: 2020
  • HQ Location: Warszawa, PL
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Adminify AI

The all-in-one AI communication platform built to make your business ridiculously easy to do business with!

Who Is the Company Behind Adminify AI?

Aeterris

Aeterris is an AI-powered sales chatbot for Danish SME websites. It auto-trains on your website content in 10 minutes, handles visitor questions 24/7, and uses built-in sales psychology to capture leads and book meetings — automatically. Key features: - Auto-trained on your website in 10 minutes - Responds in Danish natively - Built-in sales psychology for lead capture - Conversation memory and email follow-up sequences - One-line embed code — no technical setup required - 14-day free trial, no setup fee 83% cheaper than competing Danish chatbot solutions. Starts at 397 DKK/month.

Who Is the Company Behind Aeterris?

Agency AI

Agency AI is an innovative artificial intelligence agent designed to revolutionize B2B customer success workflows. By automating complex processes such as scheduling, follow-ups, note-taking, customer onboarding, and call preparation, Agency AI enables businesses to manage customer relationships more efficiently and effectively. This AI-driven solution allows companies to treat every customer with the personalized attention typically reserved for their first clients, fostering stronger relationships and enhancing customer satisfaction.

Who Is the Company Behind Agency AI?

  • Seller: Agency AI
  • HQ Location: Boston, Massachusetts, United States
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026