Top Free Chatbots Software - Page 14

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 799

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 799+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

NitroBots

NitroBots transforms lead generation solutions using the power of AI and machine learning. Our AI agents seek to help clients improve sales efficiency and engagement growth through multiple channels in Email, SMS, and Live Chat. If you are looking to discover new leads, re-engaging with existing customers, automating customer service, or simply personifying your brand - Nitrobots will be the solution for you. Let us know how we can help @ http://bit.ly/3bwRum4

Who Is the Company Behind NitroBots?

NonaCall

**NonaCall – Affordable AI Receptionist & Virtual Answering Service Starting at $19/Month** NonaCall is an affordable AI receptionist and virtual answering service designed for small businesses, entrepreneurs, and growing teams across the United States. Starting at just $19 per month, NonaCall helps businesses answer incoming calls, assist customers, capture leads, and deliver professional phone support without the high costs of hiring a traditional receptionist. Powered by conversational AI, NonaCall acts as a 24/7 virtual receptionist, helping businesses stay available even after hours, during busy periods, or when employees cannot answer the phone. NonaCall offers flexible AI receptionist pricing with four plans: - Lite: $19/month – 60 minutes included - Starter: $29/month – 100 minutes included - Growth: $65/month – 300 minutes included - Pro: $99/month – 500 minutes included Whether you're looking for a cheap AI receptionist, an affordable virtual receptionist, or a cost-effective AI phone answering service in the USA, NonaCall offers a practical solution with transparent pricing. NonaCall is ideal for small businesses seeking to reduce missed calls, improve customer experience, and manage incoming inquiries without increasing staffing costs. Explore plans and pricing at https://nonacall.com/pricing/ and discover how NonaCall can help your business stay connected 24/7.

Who Is the Company Behind NonaCall?

OCA Indonesia

OCA Indonesia provides a comprehensive, omnichannel communication platform to enhance businesses' internal and external communication capabilities. Our platform includes features such as bulk messaging, video calling, voice communication, two-way interaction CRM, a ticketing system, communication automation, and API integration. We understand that communication in business can be complex, so we offer a push notification system that allows businesses to reach their customers through various channels, including SMS, WhatsApp, IVR, and email. Our all-in-one communication channels, such as WhatsApp, Email, Instagram, Facebook Messenger, Telegram, video chat, and webchat, allow for two-way customer interaction. We also offer a contact management system and a chatbot builder to streamline communication and improve efficiency.

Who Is the Company Behind OCA Indonesia?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Qualyon

Qualyon helps you engage your customers two different ways - the Intelligent Virtual Assistant will pick up the phone and call/receive voice calls or chat over whatsapp, and, - it will connect to agent if required, and coach and monitor agent while conversation is going on. Realtime

Who Is the Company Behind Qualyon?

  • Seller: Qualyon
  • Year Founded: 2017
  • HQ Location: Smyrna, , US
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Replai

Replai is a WhatsApp AI assistant for small businesses. It pairs to the WhatsApp number you already use by scanning a QR code, the same way WhatsApp Web does, so there is no Meta Business API application, no new SIM and no per-conversation fees. It answers customers from a knowledge base you supply as pasted text, a website URL, or a PDF, DOCX or TXT upload, covering prices, hours, delivery and policies. If an answer is not there it says it will check with the team rather than inventing one. It transcribes voice notes, reads photos such as receipts and product screenshots, and replies in the customer's own language, detected per message. Qualified leads go to Google Sheets, and a second AI flags complaints, scams and abuse for a human. Owners can take over any chat, set office hours, and run outbound campaigns with merge fields, rate limiting and automatic STOP handling. Pricing is flat and includes the AI cost: a 7-day free trial with no card, then from $19 a month.

Who Is the Company Behind Replai?

  • Seller: Replai
  • Year Founded: 2026
  • HQ Location: Malaysia
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.

Who Is the Company Behind Selvo?

  • Seller: Selvo
  • HQ Location: BEZIERS, FR
  • LinkedIn® Page: linkedin.com
    3 employees on LinkedIn®

SendPulse Chatbots

SendPulse Chatbots is a chatbot-building platform that helps businesses automate customer conversations across messaging channels such as WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber. It is part of the broader SendPulse platform, an AI-driven email and chatbot marketing solution for scaling businesses, and it is used by companies that want to combine marketing, sales, and customer support in a single set of tools. The platform provides a drag-and-drop flow builder for creating automated conversation flows, such as welcome messages, FAQs, order updates, and lead-qualification sequences, without requiring coding knowledge. Chatbots can be connected to advertising campaigns on Facebook and Instagram through click-to-chat and ads-to-chat functionality, and businesses can accept payments directly inside WhatsApp and Facebook Messenger conversations. Conversation flows can also include AI-powered steps that generate responses, collect customer information, and help qualify leads. Key features include: • A multichannel chatbot builder for WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber, with a no-code, drag-and-drop flow editor. • A built-in CRM that consolidates contacts, conversations, and deals from every connected channel into a single workspace, so teams can track leads and customers across channels. • AI-powered automation steps within conversation flows that can generate replies, qualify leads, and create content. • Official Meta partner and WhatsApp Business API, SendPulse offers an official Facebook integration, supporting ads-to-chat lead generation and in-chat payments. • A free-forever plan alongside paid subscription tiers with role-based access, so teams of different sizes can assign different permission levels. SendPulse has been doing business across Europe and Latin America — with an office in Brazil — for more than 11 years, and its tools are used by more than 200,000 customers worldwide.

Who Is the Company Behind SendPulse Chatbots?

  • Seller: SendPulse
  • Year Founded: 2015
  • HQ Location: New York
  • Twitter: @SendPulseCom
    2,084 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    193 employees on LinkedIn®

Shared Inbox by Canary

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Shared Inbox by Canary?

  • Seller: Canary Mail
  • Year Founded: 2017
  • HQ Location: San Francisco, US
  • Twitter: @CanaryMailApp
    7,664 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 250% Medium, 150% Small

What Do G2 Reviewers Say About Shared Inbox by Canary?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Shared Inbox by Canary, enabling quick setup and efficient team collaboration.
  • Users highlight the Unified Inbox of Canary, transforming chaotic email management into seamless team collaboration.
  • Users value the intuitive collaboration features of Canary's Shared Inbox, enhancing teamwork and communication across various inboxes.
  • Users love the collaborative features of Shared Inbox by Canary, enhancing teamwork and streamlining email management effortlessly.
  • Users value the streamlined communication provided by Shared Inbox by Canary, enhancing teamwork and organization significantly.
Cons
  • Users find missing features frustrating, particularly limitations on tags, reporting, and basic AI capabilities in the free plan.
  • Users find the pricing steep, especially for small teams and non-profits, limiting accessibility and usage opportunities.
  • Users find the usage limitations of the free plan frustrating, lacking essential features like multiple tags.
  • Users find the chat functionality limiting due to reliance on Gmail's conversation view and notification issues.
  • Users find the pricing of Shared Inbox by Canary to be high, especially for small teams and non-profits.

What Are Recent G2 Reviews of Shared Inbox by Canary?

Simple Phones

Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer. The agent can also perform outbound calls for following up with customers, staying in touch with leads, and making cold calls on autopilot.

Who Is the Company Behind Simple Phones?

SmartConvo

SmartConvo is an AI-powered knowledge platform that transforms enterprise data into instant, accurate answers. It leverages secure AI technology to train on your proprietary business data, delivering real-time, context-aware insights tailored to your organization’s unique needs. Designed for customer support, sales, HR, and more, SmartConvo streamlines workflows, automates processes, and enhances decision-making by providing precise and actionable information. With enterprise-grade security and the ability to train on private data, SmartConvo empowers teams to work smarter, respond faster, and achieve better results efficiently.

Who Is the Company Behind SmartConvo?

Soner WhatsApp AI Receptionist

Soner is an AI receptionist that runs on your business's own WhatsApp number. It answers every customer enquiry in seconds, at any hour, and books the appointment straight into the diary. It replies in whatever language the customer wrote in, and in their own script, so a Spanish, French, German or Dutch customer is answered natively with no setup and no second number. Every client gets a dashboard. Appointments lists every booking with the customer's name, phone, service and staff member, filterable by service or practitioner. Conversations shows the full chat history behind each one. Bookings also write into a Google Sheet the business owns, and the owner can ask the bot for the diary on WhatsApp and get it back as a spreadsheet file in the chat. Also included: staff logins, a daily digest, appointment reminders, per-practitioner schedules on one number, and pay-to-confirm through the business's own payment account. Built for clinics, salons, spas, Hospitals, HVAC and hotels.

Who Is the Company Behind Soner WhatsApp AI Receptionist?

Svachat

Svachat is a platform to self-build Chatbots in a simple and friendly way. With 0 code. Easy, intuitive and powerful. We are specialists in the development of Chatbots and Virtual Assistants.

Who Is the Company Behind Svachat?

Unless

Most AI for customer experience does too little or too much. Helpdesk chatbots cap out at ticket deflection, while autonomous agents act without oversight. Both leave a gap European companies in regulated industries cannot afford. UNLESS closes the gap. One AI agent runs across the entire customer journey, from the first website visit to the deepest support thread. Acquisition, retention, expansion, support. One agent, one brain, one relationship per customer. Three self-maintaining engines power the platform. Living Knowledge listens to your tickets, docs, and product changes, then publishes the Help Center your customers read without anyone touching a CMS. Living Memory remembers preferences, lifecycle stage, and context across every conversation, so customers never have to re-explain themselves. Living Context links the agent to your business systems behind the scenes, so the conversation starts with the full picture. The agent never acts without permission. Every procedure carries explicit permissions: what the AI can do alone, what needs human approval, what is off limits. Every output points back to its source. EU data residency comes by default. PII never reaches model providers. The architecture meets GDPR, the EU AI Act, ISO 42001, DORA, and sector requirements like BaFin and AFM out of the box. European leaders in finance, HR and payroll, pension and insurance, and healthcare and public services trust Unless to do more with AI, without giving up control. Two plans, one outcome metric: Flex pays per outcome with no commitment, or Fixed bundles a free pilot in your first month.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate Unless?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Unless?

  • Seller: Unless
  • Year Founded: 2016
  • HQ Location: Amsterdam, NL
  • Twitter: @unless
    344 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Unless?

Vizir.co

Vizir is a no-code chatbot builder for enterprises. IT and HR teams use our platform to create internal chatbots that both improves the employee experience and reduces repetitive tasks. Vizir is an agnostic solution, deployed natively into your internal messaging apps: Microsoft Teams, Google Chat, Slack, Webex, etc... Chatbots for IT support allow employees to get help about their business applications, digital workplace tools and any devices they use. The bot provide users assistance 24/7, decreases the number of tickets, or qualifies and creates tickets in the customers IT tool (Jira, Easyvista, ServiceNow, GLPI,...) and also send push notifications to reduce the number of avoidable requests. Chatbots for HR support helps employees get critical and recurring information about holidays, security, covid policy, etc...

Who Is the Company Behind Vizir.co?

  • Seller: Vizir
  • Year Founded: 2016
  • HQ Location: Paris, FR
  • Twitter: @myvizir
    218 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Weav

Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com

Who Is the Company Behind Weav?

  • Seller: Weav
  • HQ Location: Salt Lake City, US
  • Twitter: @weavdotcom
    28 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026