Top Free Chatbots Software - Page 14

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 770

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,100+ Authentic Reviews
  • 770+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Yasna.ai

The easiest way to conduct in-depth interviews. Yasna.ai is an all-in-one platform for AI-powered in-depth interviews that helps research agencies, consumer insights teams, and product professionals uncover deep actionable insights faster, more reliably, and at scale. By combining human-like interviewing with automated analysis, Yasna.ai transforms the way qualitative and quantitative research is conducted. Traditional research methods often face trade-offs between depth, speed, and cost. Running in-depth interviews manually is resource-intensive, while surveys can miss nuance and context. Yasna.ai bridges this gap with conversational AI moderation: an AI interviewer engages respondents in one-on-one text-based conversations, probing naturally, adapting to tone and language, and ensuring responses are thoughtful and authentic. This approach gives researchers the richness of qualitative data with the scalability of quantitative methods. Key capabilities include: - AI-assisted setup. Researchers can create projects in minutes using smart templates, natural language instructions, and stimuli uploads. - Built-in recruitment. Access consumer and B2B audiences worldwide, or recruit via your own links and panels, with automated AI screening to ensure respondent quality. - Automated interviewing. Conduct hundreds of interviews simultaneously, across any geography or language, without sacrificing depth. - Instant analysis and reporting. Transcripts are transformed into structured summaries, key findings, themes, and quantitative breakdowns — reducing hours of manual work to just minutes. With Yasna.ai, agencies and insights teams gain a competitive advantage: running exploratory research, concept testing, product feedback, UX studies, and brand perception projects faster and more frequently, while reducing costs and operational complexity. The platform is designed for both qualitative researchers seeking scale and quantitative researchers seeking richer context. Who uses Yasna.ai? - Market research agencies use Yasna.ai to serve more clients and expand into new markets without increasing headcount. - Consumer goods and services companies rely on Yasna.ai for rapid global feedback and continuous product development. - UX and product research teams use the platform to capture authentic user feedback at every stage of the product lifecycle. Whether you’re running a handful of interviews or hundreds, Yasna.ai ensures data quality through contextual moderation, adaptive probing, and respondent validation. Researchers maintain full control, while the AI handles routine tasks. In a world where AI research tools are reshaping the industry, Yasna.ai empowers agencies and brands to stay ahead — combining human-like conversations with the power of automation.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate Yasna.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Yasna.ai?

Who Uses This Product?

  • Company Size: 67% Small, 33% Large

What Do G2 Reviewers Say About Yasna.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Yasna.ai to be user-friendly and efficient, facilitating seamless data collection and analysis.
  • Users find Yasna.ai offers a reliable and efficient AI-moderated interviewing experience, enhancing data quality and user engagement.
  • Users find Yasna.ai to be a reliable and efficient tool for AI-moderated qualitative interviews, enhancing data collection and analysis.
  • Users value the efficient AI-moderated interviews of Yasna.ai, appreciating the genuine responses and professional support.
  • Users value the humanized interaction with Yasna.ai's AI, fostering genuine responses despite recognizing it's a chatbot.
Cons
  • Users find the compensation issues confusing, leading to concerns about the credit system affecting usage and experimentation.
  • Users find the credit limitations restrictive, fearing they may run out while testing features in Yasna.ai.
  • Users feel the credit system complicates usage, expressing a desire for a subscription model to alleviate concerns.
  • Users notice duplicated or similar information in Yasna.ai's answers, affecting overall data accuracy.
  • Users have concerns about data inaccuracy, which leads to confusion and unreliability in results.

What Are Recent G2 Reviews of Yasna.ai?