---
title: Atendio Reviews
meta_title: 'Atendio Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Atendio works for a business like yours.
date_modified: '2026-10-03'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# Atendio Reviews
**Vendor:** Btodigital  
**Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam)
## About Atendio
Atendio is a WhatsApp AI assistant for businesses in Latin America. It runs on the official WhatsApp Business Platform (Cloud API) with the business's own number, and answers 24/7 using the information each business provides: prices, hours, services and policies. When a customer needs a person, Atendio passes the conversation to the right team member in a shared inbox with unlimited users. Key features: - AI assistant included in every plan, trained on your own business information - Shared WhatsApp inbox with unlimited users and human handoff - Contact management with pipeline stages and CSV import - Appointment booking with Google Calendar - Coexistence with the WhatsApp Business app on the same number - Ad attribution when your Meta dataset is connected - Connects to Claude through MCP to read conversations and analytics - Atendio Salud: version for clinics and medical practices; the assistant never diagnoses Pricing starts at US$49/month with a 14-day free trial. Meta bills WhatsApp messages directly to the business, with no markup from Atendio.






- [View Atendio pricing details and edition comparison](https://www.g2.com/products/btodigital-atendio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+09%3A13%3A25+-0500&secure%5Bsession_id%5D=b6466bf8-fd20-42ea-b193-58727e843af7&secure%5Btoken%5D=bba28af17707bcea591ca78f6669c99545221dcb79f985f8c93976543fafa761&format=llm_user)

## Atendio Features
**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

## Top Atendio Alternatives
  - [Salesforce Platform](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 4.5/5.0 (4,337 reviews)
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,399 reviews)
  - [Frontegg](https://www.g2.com/products/frontegg/reviews) - 4.8/5.0 (364 reviews)