Add more products
Suggested Products
Jira Service Management
Jira Service Management
(988)
4.3 out of 5
ServiceNow IT Service Management
ServiceNow IT Service Management
(1,901)
4.5 out of 5
SolarWinds Service Desk
SolarWinds Service Desk
(785)
4.3 out of 5
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
(249)
4.2 out of 5
SysAid
SysAid
(752)
4.5 out of 5
Save Your Research Board

1 Saved

Freshservice screenshot
Freshservice
Freshservice
4.6/5(1,338)
Key Strengths
Users find Freshservice easy to use, appreciating its intuitive interface and effective ticket management capabilities.
Users appreciate the ease of ticket management in Freshservice, enhancing efficiency and reducing follow-up emails.
Users value the responsive customer support of Freshservice, appreciating its helpfulness and effectiveness in resolving issues.
Potential Drawbacks
Users express frustration over limited features in Freshservice, feeling they lack essential functionalities compared to competitors.
Users find the steep learning curve frustrating, as customization lacks adequate tutorials and guidance for complex features.
Entry Price
$XX–$XX
Add Comment