2026 Best Software Awards are here!See the list
Product Avatar Image

Shopify

Show rating breakdown
6,384 reviews
  • 15 profiles
  • 18 categories
Average star rating
4.4
#1 in 7 categories
Grid® leader
Serving customers since
2006
Profile Filters

All Products & Services

Product Avatar Image
Shopify

4,991 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

Product Avatar Image
Shopify Plus

830 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

Product Avatar Image
Shopify POS

362 reviews

Retail POS for unifying in-store and online sales

Product Avatar Image
Handshake

64 reviews

Handshake is a sales order management app for wholesale.

Product Avatar Image
Commerce Components by Shopify

56 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

Product Avatar Image
Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

Product Avatar Image
Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

Product Avatar Image
Shopify Inbox

16 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

Product Avatar Image
Cartlytics

3 reviews

Real-time cart analytics with customer journey tracking, UTM insights & abandoned cart recovery.

Profile Name

Star Rating

4321
1649
315
50
49

Shopify Reviews

Review Filters
Profile Name
Star Rating
4321
1649
315
50
49
Lisa K.
LK
Lisa K.
03/11/2026
Validated Reviewer
Review source: Organic

Effortless Online Selling with Shopify

I find Shopify very user-friendly, which makes it easy to sell products online. I love the ability to customize my online store, which helps me easily reflect the voice of the brand. The initial setup was very easy, and the ease of use is what I like most.
ML
Max L.
03/10/2026
Validated Reviewer
Review source: Organic

Elevated Analytics with Superior Insights

I use Cartlytics for my Shopify website to track analytics and understand customer behavior. It helps me track individual carts. It's much better than Shopify analytics in terms of insights and accuracy. I'm able to see the exact customer journey and all carts for a given customer. Cartlytics gives me more information and is more accurate than Google Analytics. The initial setup was super easy.
Kassandra A.
KA
Kassandra A.
03/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Comprehensive Ecommerce Platform with Robust Integrations

Shopify Plus is the best ecommerce platform for our needs. I love that there are so many apps and integrations that allow us to do whatever we need for our store. The analytics tools are great, and the new AI tools like Sidekick have made reporting and getting insights quick and painless.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

@Shopify

What is Shopify?

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere.

Details

Year Founded
2006
Ownership
NYSE:SHOP