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Shopify

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6,280 reviews
  • 12 profiles
  • 15 categories
Average star rating
4.4
#1 in 7 categories
Grid® leader
Serving customers since
2006
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Shopify

4,914 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

813 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

356 reviews

Retail POS for unifying in-store and online sales

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Handshake

64 reviews

Handshake is a sales order management app for wholesale.

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Commerce Components by Shopify

56 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

16 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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FormCRM AI Custom Form Builder

0 reviews

FormCRM helps you build professional-looking custom forms with the advanced AI form builder. Create multi-step form, warranty form, survey form, lead form, registration form, product form, wholesale form or contact form builder with file upload option; our powerful form builder has you covered. The drag-and-drop feature and natural prompts let you refine your forms effortlessly. This Shopify form builder allows customer creation and seamlessly integrates with 3rd-party email tools. - Build contact form, warranty registration form, wholesale form & any custom form - Create forms using a easy drag-and-drop interface with image/file uploads option - Craft multistep forms with multilingual support and conditional logic - Enable auto-response, admin notifications, submission limit and domain blocking - Integrate with Shopify customers, Mailchimp, Google Sheets and Google Drive

Profile Name

Star Rating

4249
1622
311
50
48

Shopify Reviews

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Profile Name
Star Rating
4249
1622
311
50
48
JC
Josh C.
01/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy and accessible way to grow business

Its ease of use, robust all-in-one platform for e- commerce and excellent scalability.its design allows entrepreneurs to launch professional online stores quickly
Tom l.
TL
Tom l.
01/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Seamless Integration with Shopify E-commerce

I appreciate that Shopify POS provides a terminal and payment processor linked directly to our online store, sharing inventory so we're never unsure of what we have. It's great that it allows us to use an iPad to build orders with customers, instead of writing things down and going back to a computer to invoice. I like how seamlessly it works with local pickup orders; when a customer orders online for pickup, their order goes into the POS app, so we can verify and mark it fulfilled when they pick it up. The best feature for me is the packaging with our Shopify ecommerce, so we just manage the online store and everything lines up for POS. The initial setup was seamless, just a matter of checking a box for markets and connecting the card reader and printer, which took about 2 minutes.
AH
Athena H.
01/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Super Easy Setup, Versatile Designs

I really appreciate Shopify's versatile website design templates, which make it easy for me to set up SKUs and bundles. I also find the order fulfillment process smooth, thanks to the great API that integrates well with our third-party fulfillment partner. The initial setup of Shopify was super easy and very user intuitive.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

@Shopify

What is Shopify?

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere.

Details

Year Founded
2006
Ownership
NYSE:SHOP