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Shopify

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6,542 reviews
  • 17 profiles
  • 19 categories
Average star rating
4.4
#1 in 12 categories
Grid® leader
Serving customers since
2006
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Shopify

5,103 reviews

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

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Shopify Plus

868 reviews

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

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Shopify POS

367 reviews

Retail POS for unifying in-store and online sales

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Handshake

65 reviews

Handshake is a sales order management app for wholesale.

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Commerce Components by Shopify

57 reviews

Commerce Components by Shopify is the modern, composable stack for enterprise retail where retailers can take components of Shopify to integrate with their own systems.

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Burst by Shopify

42 reviews

Free stock photos for websites and commercial use. Burst is a free stock photo platform that is powered by Shopify.

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Display Ad Generator

19 reviews

adclouds is a customer engagement software that allows its users to create ads and load them with variations of messages, images, and colors and it tests all of it automatically in real time.

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Shopify Inbox

17 reviews

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

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Cartlytics

3 reviews

Real-time cart analytics with customer journey tracking, UTM insights & abandoned cart recovery.

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Star Rating

4446
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49

Shopify Reviews

Review Filters
Profile Name
Star Rating
4446
1677
320
50
49
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
05/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to Use After Setup, Fast Time-to-Market with Shopify Plus

Shopify Plus is easy to use once set up making time to market faster. I enjoy the consistent improvements to the platforms and easy integrations.
Melusi K.
MK
Melusi K.
A builder.
05/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Custom App Builder That Makes Our Store Stand Out

The ability to build custom apps helps our website and ecommerce store stand out, ensuring we don’t blend in with the rest.
varma k.
VK
varma k.
--
05/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Quick Setup, Massive Ecosystem, and Reliable Infrastructure

Ease of setup: Even with little technical experience, I can launch a store relatively quickly thanks to the templates, built-in hosting, payments, and inventory tools. Strong ecosystem: The app marketplace, themes, integrations, and partner ecosystem are massive. That flexibility makes it easier for businesses to expand functionality over time without having to rebuild their stack. Reliable infrastructure: Overall, the infrastructure feels dependable and stable for running a store day to day.

About

Contact

Phone:
1-888-329-0139
HQ Location:
Ottawa, ON

Social

@Shopify

What is Shopify?

Turn your cart into a revenue engine with slide cart upsell, free gifts, BOGO & post purchase upsell

Details

Year Founded
2006
Ownership
NYSE:SHOP
Website
www.shopify.com