Putting together a piece on the billing-to-accounting handoff, since that's where a lot of teams lose hours to manual reconciliation. I focused on professional services... Read more
Something I've been trying to untangle for a roundup: a lot of PSA tools are powerful but assume whoever runs them is technical. I went through professional services... Read more
Here's the situation I keep running into when researching for smaller IT shops: plenty of capable PSA tools exist, but a lot of them clearly assume you're a large operation with a matching budget. So I went looking through
Working on a comparison focused on one specific thing: seeing project profitability and team utilization clearly, not just tracking tasks. I went through professional services... Read more
I've been pulling together a roundup on professional services automation for the MSP and IT-services crowd, so I dug into what reviewers at IT and managed-services firms... Read more