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Zoom

Show rating breakdown
4.6 out of 5 stars
63,607 reviews
  • 13 profiles
  • 65 categories
Average star rating
4.6
#1 in 33 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Star Rating

48142
13081
1802
339
243

Zoom Reviews

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Profile Name
Star Rating
48142
13081
1802
339
243
DP
Drew P.
09/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Revolutionized Our Community Management

|Common Room
I find that the most valuable capability for our workflow is the signal-based work combined with their real-time automated alerts and AI profile.
Pranav M.
PM
Pranav M.
Product Owner | Construction Technology | Agile Delivery | Project Management in Construction & IT | Led Cross-Functional Teams | BIM, Power BI, MS Project, Navisworks, JIRA, Smartsheet
09/23/2026
Validated Reviewer
Review source: Organic

Seamless Meetings with Stellar Integration

|Zoom Workplace
I like the Zoom integration in our office meeting rooms because it allows us to directly connect the meeting rooms to Zoom, which is really convenient. I also appreciate how Zoom Workplace accommodates as many people as I'd like for meetings or webinars. It's great that its AI helps us summarize meetings, which means we can spend more time focusing on the meetings rather than making minutes. The initial setup of Zoom Workplace was quite straightforward and easy, which made everything very simple to implement. Moreover, I use it with tools like Microsoft Office, Outlook, Slack, and Jira, and it integrates really well through Zoom meeting notes. Overall, I feel that Zoom Workplace truly helps a lot in our work processes.
Stephanie A.
SA
Stephanie A.
LPN at remote patient monitoring and educating
09/22/2026
Validated Reviewer
Review source: Thank You page

Effortless Switching Between Contact Center Calls and Zoom Meetings

|Zoom Workplace
I like how easy it is to switch between the contact center for calls (both inbound and outbound) and Zoom meetings. I also appreciate being able to customize my account to fit my needs.

About

Contact

HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com