Xoralia has been an excellent content management solution for our organization. The implementation process was smooth, well-organized, and easy to navigate, allowing us to get up and running with minimal disruption. The Xoralia team at Content Formula has been incredibly responsive, supportive, and knowledgeable throughout the entire process. Our biggest challenge during the implementation process was that we needed to convert our 900+ pieces of content from an HTML based format to standard Word documents. The Xoralia team was supportive of this process and worked with the timeline we needed to accomplish the task. They also customized their standard implementation process to support the Features we wanted to release first (i.e., Document upload, Approval Workflows, Webparts, then Attestation function). One of the biggest strengths of Xoralia is that the team genuinely listens to customer feedback and turns suggestions into meaningful software updates. That level of responsiveness gives us confidence that the product will continue to evolve in practical, user-focused ways. Of the policy management software options we considered, Xoralia provided the greatest value for the largest number of features. We reviewed another company with essentially the same core capabilities, but its price tag was more than three times higher than Xoralia’s. That combination of robust functionality and strong value made Xoralia stand out during our evaluation. The platform is also easy to use for both end users and document owners. End users can quickly locate the documents they need, while document owners have a clear and straightforward experience managing updates, revisions, and publication. The performance has also been great. During implementation, we did experience some website slowness that initially concerned us, but the Xoralia team worked extensively to identify the root cause and resolve it. Their commitment to troubleshooting and finding a fix further demonstrated the level of support they provide.

The review and approval workflows are highly configurable, which makes it easy to tailor them to our specific needs.

I love that Xoralia extends SharePoint rather than replacing it, keeping documents in our existing libraries while maintaining version history, permissions, and retention. The attestation and read tracking provide real evidence instead of chased email confirmations, and having audit and exam artifacts readily available is incredibly useful. I also appreciate the native SharePoint integration, which reduces the 'where do I find the policy' questions significantly. The fact that it was a straightforward decision for our institution, already invested in Microsoft 365, and that it has held up in practice is reassuring. The implementation team and customer support were great to work with, and the process was smooth. It's much easier for users to find things now compared to before.