XEYEX is a comprehensive cloud-based practice management software tailored specifically for independent opticians. It offers a versatile, multi-device platform accessible via desktops, laptops, iPads, and tablets, enabling opticians to manage their practices efficiently from any location. The software is designed to be both affordable and feature-rich, providing a robust solution for modern optical practices.
Key Features and Functionality:
- Multi-Device Compatibility: Access the system seamlessly across various devices, including desktops, laptops, iPads, and tablets.
- Appointment Diary: Utilize an intuitive electronic diary with drag-and-drop functionality, multiple clinic management, color-coded appointments, and real-time online booking integration.
- Clinical Records: Customize clinical record layouts with unlimited examination types, quick-fill buttons, and side-by-side viewing of previous and current records to streamline patient examinations.
- Integrated Dispensing System: Manage spectacle and contact lens orders with digital dispensing records, measurements, and collection tracking, all connected to the EPOS till system.
- Electronic Till and EPOS: Implement an integrated EPOS system for seamless checkout processes, intelligent receipt printing, and comprehensive sales tracking.
- Patient Recall System: Enhance patient engagement with customizable recall options via letters, SMS, emails, and phone calls, including managed recall services.
- Stock Management: Oversee product categorization, individual stock control, and stock-taking processes, all linked to the till system for accurate inventory management.
- NHS Claims and Reconciliation: Facilitate the claiming, tracking, and reconciliation of NHS Sight Test and Voucher payments efficiently.
- Online Appointment Bookings: Offer patients real-time online appointment booking through the practice's website without requiring technical expertise.
- Direct Debit Integration: Manage direct debit payments for both spectacle and contact lens sales with automatic reconciliation and failed payment notifications.
Primary Value and Solutions Provided:
XEYEX addresses the unique challenges faced by independent opticians by offering a centralized, cloud-based platform that enhances operational efficiency and patient care. By integrating various aspects of practice management—from appointment scheduling and clinical records to dispensing and financial transactions—XEYEX streamlines workflows, reduces administrative burdens, and improves patient engagement. Its multi-device accessibility ensures that practitioners can manage their practice anytime, anywhere, fostering flexibility and responsiveness in patient care. Additionally, the software's customizable features allow practices to tailor the system to their specific needs, ensuring a personalized and efficient management experience.