After using another similar email system, I could not be more impressed with the team at Vipecloud. The FAST response time to questions and quick turn around time for features changes and needs will keep me referring this service to everyone and anyone who needs a CRM. Also, it is important to me that our clients are happy with services that we offer. All who have used their Vipecloud accounts are thrilled with the ease of creating their own emails and ability to create and send video emails to their teams and customers.

We are a brand new company that deals with large quantities of contacts and needs robust email automation. We quickly learned that marketing CRMs are CONSIDERABLY more expensive than traditional sales CRMs. Many marketing CRMs have hefty surcharges for numbers of contacts. We needed a system that had startup-friendly pricing, wouldn't charge us an arm and a leg for having 10,000+ contacts per sales rep, has robust email automation and attentive customer support. VipeCloud was the clear winner in all these regards. What sets them even more apart from the industry is their customer service. In a previous life, I worked in a software company and made hollow promises on their behalf to prospective customers regarding features that were "right around the corner". As such I learned to be a total skeptic when it comes to software companies and features that are "coming soon". I assure you that when VipeCloud says a feature will be here next week...it's going to be there next week! We needed a couple tweaks to the system to make it our dream CRM and they've been crazy accommodating!

Overall capabilities are impressive placing VipeCloud right in the middle of sales automation and marketing automation. You can send one a time email sends for improved deliverability while also switching to mass campaigns using a third party smtp. Most sales automation solutions don't provide lead scoring but VipeCloud does. Need to create automated cadences and tasks to make sure you touch your leads enough to convert them into sql's, Vipecloud can help. Do you have clients that use Exchange, Outlook or G-suite? vipecloud connects to all of them. Do you want real-time email alerts when people click on your email links, try vipecloud. Customer support is off the charts and Adam's willingness to add features that we request proves their commitment to building the right application vs. you get what you get attitudes most martech companies offer. Vipecloud is a great partner.