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Mitel

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8 reviews
  • 3 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2008
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Unified Communications Applications

7 reviews

At its best, unified communications (also called “UC”) is just what it says – it enables better collaboration by unifying formerly separate modes of communication into a single, combined user experience. Email, text, and voice messaging work seamlessly with live voice, audio and video conferencing, and Web collaboration, in one interface, with “presence” notification to indicate your availability to participate.

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OpenScape Cloud

1 review

OpenScape Cloud is a carrier grade voice and collaboration solution from the cloud. OpenScape Cloud is a platform where traditional voice comes together with the digital world creating the hub of your digital workspace.

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Open Text Corporation

0 reviews

OpenText Corporation is a leading global provider of information management solutions, empowering organizations to securely capture, govern, and exchange information across complex digital landscapes. Established in 1991 and headquartered in Waterloo, Ontario, Canada, OpenText offers a comprehensive suite of software and services designed to manage the creation, capture, use, analysis, and lifecycle of structured and unstructured data. Serving a diverse clientele—including large enterprises, small and medium-sized businesses, and government agencies—OpenText's solutions enhance operational efficiency, data security, and compliance across various industries. Key Features and Functionality: - Content Cloud: Provides content collaboration, intelligent capture, records management, e-signatures, and archiving to streamline content management processes. - Experience Cloud: Delivers customer experience and web content management, digital asset management, customer analytics, AI insights, e-discovery, digital fax, omnichannel communications, and secure messaging to enhance customer engagement. - Cybersecurity Cloud: Offers solutions to protect, prevent, detect, respond, and recover from threats across endpoints, networks, applications, IT infrastructure, and data, utilizing AI-led threat intelligence. - Business Network Cloud: Facilitates digital supply chains and secure e-commerce ecosystems by digitizing and automating procure-to-pay and order-to-cash processes. - IT Operations Management Cloud: Automates and advances IT support and asset management to optimize IT operations. - Analytics and AI Cloud: Provides actionable insights and better automation through visualizations, advanced natural language processing, and integrated computer vision capabilities. Primary Value and Solutions: OpenText's integrated platform addresses critical information management requirements, including managing large volumes of content, ensuring compliance with regulatory standards, enabling mobile workforce collaboration, and creating engaging online experiences for customers, partners, and employees. By leveraging AI-driven solutions such as predictive analytics, cybersecurity, and IoT platforms, OpenText empowers organizations to enhance productivity, drive growth, and maintain a competitive edge in the digital era.

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Mitel Reviews

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Verified User in Telecommunications
AT
Verified User in Telecommunications
04/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Made our communication strategy stronger

It has a unified experience of all modern day digital communication channels making it easier for us to reach out to our customer at their convenient touch point making customer delight
Verified User in Oil & Energy
AO
Verified User in Oil & Energy
11/14/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Unified Communications Applications are a must for any business

Unified Communications Applications combine, voice, conferencing, file sharing, screen sharing, hosting business meetings in an easy, coherent and user friendly way. These applications must be present in any IT department portfolio. Maintaining UCA requires 1-2 full time employees and they need to be certified, trained and professional.
Verified User in Retail
AR
Verified User in Retail
06/25/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

UCaas-Changing the nature of remote work

As our users are increasingly clamoring to work anywhere and everywhere, its becoming increasingly important to offer that level of flexibility. UCaas providers like Microsoft Teams, 8x8, DIalpad and Ring Central. These providers offer the user the ability to take their extension with them in the form of a software based phone, mobile app, or even browser based telephony. Additionally, UCaas includes features such as Video Conferencing and Chat services.

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HQ Location:
Munich

Social

@Unify

What is Mitel?

Unify — formerly known as Siemens Enterprise Communications — is a premier communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance.

Details

Year Founded
2008