Tero by Nearsure is a certified Salesforce Consulting Partner specializing in CRM and customer-centric process solutions. With over a decade of experience, Tero assists enterprise organizations in maximizing their Salesforce investments by delivering intelligent, integrated, and scalable business solutions. Their multilingual, multidisciplinary team is headquartered in Montevideo, Uruguay, a prominent hub for IT talent in Latin America.
Key Features and Functionality:
- Salesforce Implementation: Tero offers comprehensive implementation services, customizing data models and configurations using tools like Process Builder, Workflows, and Apex to meet specific business requirements.
- Integration Services: They specialize in integrating Salesforce with various external systems, including CTI systems, ERPs, automation applications, data warehouses, and marketing solutions, ensuring seamless data flow across platforms.
- Maintenance and Support: Tero provides ongoing system administration and managed services, focusing on DevOps practices to ensure continuous delivery and integration, utilizing tools like Copado, ANT, SFDX, Jenkins, and Azure DevOps.
- Custom Development: They develop tailored applications on the Salesforce Platform, including custom apps, UX/UI enhancements, dashboards, and complex user interfaces with Lightning pages.
- Training and Consulting: Tero offers training and mentoring services, providing onboarding plans, user adoption strategies, process documentation, and training materials to ensure clients maximize their Salesforce usage.
Primary Value and Solutions Provided:
Tero's primary value lies in its ability to deliver customized Salesforce solutions that drive real business impact. By leveraging agile methodologies and best practices, they ensure transparency and client involvement throughout the project lifecycle. Their nearshore model offers cost-effective, high-quality services in compatible time zones, facilitating efficient collaboration. Tero addresses challenges such as underutilized Salesforce systems, complex integrations, and the need for scalable, user-friendly applications, enabling clients to enhance operational efficiency, improve customer engagement, and achieve their strategic objectives.
