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TeamSupport

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891 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

575
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
575
263
41
4
8
AG
Arturo G.
02/27/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great product great service

I like that it’s a very friendly software and that’s very easily programmable and the things that we don’t know we have extremely fast service contacting I like that it’s a very friendly software and that’s very easily programmable and the things that we don’t know we have extremely fast service contacting our team support and they are very quick to respond and have given us great service!
Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
02/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best experience with Team Support

the different view of records (Tickets and their status) and the ease with which the tickets can be sorted and found on TS.
Verified User in Financial Services
UF
Verified User in Financial Services
02/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Solid Ticketing System with Room for Improvement

Overall, it has been a solid tool, especially when it comes to email integration. Sending emails into the system and receiving responses based on specific criteria works really well, making communication seamless.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

@TeamSupport

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008