TeamSupport

Show rating breakdown
893 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

577
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
577
263
41
4
8
Patrick J. P.
PP
Patrick J. P.
Senior Customer Service Specialist Small-Business (50 or fewer emp.)
02/25/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great simple product

TeamSupport is a Modern take on ticketing system with some great integrations for many business needs. They keep expanding the product and making it better. It was easy to setup and get running with a simple import from our old system.
PC
Pablo Antonio C.
EnginnerEnterprise (> 1000 emp.)
10/31/2024
Validated Reviewer
Verified Current User
Review source: Organic

Everything works pretty well, is well optimized and support is great.

The support team is fantastic; the interface is amicable!
Vishal C.
VC
Vishal C.
IT AnalystEnterprise (> 1000 emp.)
10/30/2024
Validated Reviewer
Review source: Organic

Team Support and Team Collaboration

It helps us to connect with the team, it's a web-based customer service software focusing on B2B and team connection.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008