Synack gives me a safe and trusted environment to test assets with great controls and a great amount of data analytics to support. As a tester, it's a reliable and comprehensive platform to work on targets. The reporting is great, and I like the assurance that the assets are being tested thoroughly by a real world cohort of testers with lots of different skills and specialities. The platform highlights exactly where testing time is being focussed, which helps us ensure we're getting the coverage we think we are, and if not, we can specify particular areas for researchers to focus on. This means we're confident our assets have actually been tested, not just that we've been told they have been. We can identify trends and see which vulnerability type is occurring the most, which helps us understand where as a business we need to focus on improving our security posture and lets us focus the team's limited resources most effectively. The analytics dashboard that shows vulnerability locations and types is super valuable, and it makes it really easy for us to provide reporting to management to justify the spend and demonstrate the return we're getting. We valued the extra assurance we got from the vetted team of researchers, which is why we moved from HackerOne. The initial setup was really easy, we had a PoC and the sales team really made it simple. I'd rate it a 10 out of 10 to recommend.

The community and the people is a key element of Synack. As a client the platform is easy to be used with clear interface, excellent performance and great integrations. An expert is always near by to assist in case of need.

I particularly like the detailed reports that document vulnerabilities that are discovered. These include detailed write-ups and helpful screenshots. The Synack team has been responsive and has proactively offered additional capabilities/features to augment our existing solution. The web UI is intuitive. Not to be overlooked, the solution meets our security requirements.