The Synack team is real humans on keyboards on target attacking our systems. The continious preasure applied through the Synack platform provides always current and relavent results for our attack surface.

We’ve been using Synack for a number of years and consider them a trusted, long-term partner. Their flexibility and willingness to work with our evolving needs has been a major differentiator, and their support teams have been consistently responsive and reliable—especially over the past few years as our environment and requirements have continued to grow. From a security perspective, we strongly value Synack’s crowdsourced testing model. Having a diverse pool of vetted researchers means our applications are continuously tested by individuals with varying skill sets and areas of expertise, which provides broader and more realistic coverage than traditional approaches alone. The Synack platform itself has evolved significantly during our time as a customer. It’s clear they are not standing still—the platform is regularly updated with new features and capabilities, more recently around analytics and scope coverage, which has improved both visibility and executive-level communication. We also appreciate that Synack is actively investing in and leveraging AI within their ecosystem rather than simply coasting on past success. Synack has proven to be a strong partner that continues to innovate while maintaining the operational maturity and support we rely on.

I appreciate that Synack explains exactly how each flaw was exploited and provides a full detailed explanation on how to remediate the flaw. This reduces developer toil by cutting down the time needed to develop the remediation, and it's like getting secure code training for free. Customers purchase credits, not tests, allowing for the credits to be used for any type of test offered, even to customize tests, making the licensing model extremely flexible. Synack is more important than just checking a compliance box; it does more than merely validating controls are in place. It validates if those controls work, and it can confirm that remediations have actually fixed problems. Unlike standard compliance checks like SAST scans, it doesn't just test against known requirements but also looks for unknown failures like logic flaws, insecure workflows, auth bypasses, etc.