I like the unique way in which Synack operates. They pull from a differentiated set of attackers or thought leaders, which feels innovative. The way they represent and present the information back to me on what they found is something that I appreciate.

I find the metrics in Synack's portal very good, offering a level of detail related to each vulnerability that's very helpful. I really like how Synack's service validates that a vulnerability is truly fixed once patching or code changes are applied. Synack's customer success team stays engaged and invested, adding value and supporting our security program. I consider Synack a true partner. Their portal helps track our time to resolve each vulnerability, which is essential for managing risks and communicating with executive leadership. The initial setup was very easy, as Synack collaborates well in scoping and setting up each test.

The Synack team is real humans on keyboards on target attacking our systems. The continious preasure applied through the Synack platform provides always current and relavent results for our attack surface.