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Supportbench Services Inc.

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4.9 out of 5 stars
115 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2015

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Star Rating

111
4
0
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Supportbench Services Inc. Reviews

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Profile Name
Star Rating
111
4
0
0
0
Ahmed P.
AP
Ahmed P.
Lead Generation at Team B2BLeadArmy - Ideal Lead Generation Agency
05/06/2024
Validated Reviewer
Verified Current User
Review source: Organic

Innovative Customer Support with Supportbench

|Supportbench
The AI features for sentiment analysis and intent detection are top-notch. They've enhanced our understanding of customer needs and allowed us to provide more personalized support.
Lalaine A.
LA
Lalaine A.
--Proven ability to foster innovation, empower teams, and navigate challenges with creativity and resilience. Let's connect and make a difference together."
05/05/2024
Validated Reviewer
Review source: Organic

Supportbench: Elevating Our Customer Support Experience

|Supportbench
The customer health scoring and AI-driven insights are standout features. They provide a deep understanding of our customer’s needs, enabling us to offer more effective support.
Shakeel A.
SA
Shakeel A.
Senior Medical Biller & Payment Posting specialist
03/28/2024
Validated Reviewer
Verified Current User
Review source: Organic

Superb Customer Support

|Supportbench
The ticket management system of Supportbench has helped us prioritize our clients much more elegantly. We were always wasting a lot of time with customers who didn’t add a lot of value and we don’t have to do that anymore. It’s all automated in the background and it deflects low value customers who are time vampires. Just having Supportbench has reduced costs in our department.

About

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HQ Location:
Vancouver, British Columbia

Social

@supportbench

What is Supportbench Services Inc.?

Supportbench is the #1 rated B B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, ease of use, and scalability, Supportbench has become the preferred choice for businesses looking to professionalize and grow their support teams. Supportbench can scale and grow with you with one pricing model with all the features. Businesses can run Supportbench with an affordable cost per agent and as your agent cost goes up, so does your license cost marginally so you don’t feel the pinch. It’s a true cloud model that gets everyone on the same playing field, just pay for what you use.​

Details

Year Founded
2015