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Supportbench Services Inc.

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138 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2015

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Star Rating

128
10
0
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Supportbench Services Inc. Reviews

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Profile Name
Star Rating
128
10
0
0
0
ZL
Zayn L.
08/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Way better than relying on a shared inbox

We finally moved away from messy shared emails and spreadsheets. Supportbench makes it super clear who owns which ticket, and searching for past fixes actually works now.
MT
Menna T.
08/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Skipped the massive enterprise headache

We bypassed a massive six-month IT project and got our team working in days. The system adapted straight to our daily workflow, and we can finally tweak stuff ourselves without asking developers.
PS
Paul S.
08/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Switching helpdesks was surprisingly painless

I was dreading the data migration but SupportBench team made it super smooth. The built-in reporting is awesome because I don't have to export stuff to another app just to see our stats.

About

Contact

HQ Location:
Vancouver, British Columbia

Social

@supportbench

What is Supportbench Services Inc.?

Supportbench is the #1 rated B B helpdesk software designed for growing support teams and businesses in need of more advanced and feature-rich tools. With a focus on delivering exceptional value, ease of use, and scalability, Supportbench has become the preferred choice for businesses looking to professionalize and grow their support teams. Supportbench can scale and grow with you with one pricing model with all the features. Businesses can run Supportbench with an affordable cost per agent and as your agent cost goes up, so does your license cost marginally so you don’t feel the pinch. It’s a true cloud model that gets everyone on the same playing field, just pay for what you use.​

Details

Year Founded
2015