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Spiraldesk

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1 review
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Average star rating
4.0
Serving customers since
2018
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Oscar A.
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Oscar A.
Analista de soporte técnico en Servicios Empresariales PULSUS
08/24/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Spiraldesk is a great support tool to provide timely responses to customers

Spiraldesk has a fast ticket management system. The best thing is its instant chat function that allows more effective communication with customers. I can also create customizable reports and generate them in PDF files. Fortunately its price is incredible economic.

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HQ Location:
Cochin, IN

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@spiraldesk

What is Spiraldesk?

SpiralDesk is a comprehensive customer support solution designed to help businesses manage their customer interactions across multiple channels from a single platform. Tailored to streamline support operations, SpiralDesk separates customer queries into different brands or products, enabling organizations to maintain distinct customer areas while managing everything centrally. This feature-rich platform offers tools for ticketing, live chat, and reporting, among others, ensuring teams can effectively collaborate and respond to customer needs swiftly and efficiently. The platform's flexible configuration allows for customization to fit various business requirements, making it a versatile choice for companies looking to optimize their customer service processes.

Details

Year Founded
2018