There There is an AI helpdesk from Spatie that pulls every customer conversation, from email and an embeddable chat widget, into one shared inbox your team runs together.
The AI handles the busywork. It writes a clear title and summary for every ticket, drafts replies grounded in your own documentation, and can tag, assign, and resolve tickets on its own. Ask There There, the built-in assistant, searches your knowledge base, looks up past tickets, and answers in your support voice. Connect it to outside systems with MCP so it can pull error logs, billing details, or order history into the conversation.
A support bubble on your site gives visitors instant AI answers and a clean handoff to a human when they need one. Workflows route, tag, and reply automatically. Reports track ticket volume, response times, and team performance. A REST API, CLI, Slack alerts, and webhooks connect There There to the rest of your stack.