--- title: There There Reviews meta_title: 'There There Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how There There works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-06-17' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # There There Reviews **Vendor:** Spatie **Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About There There There There is an AI helpdesk from Spatie that pulls every customer conversation, from email and an embeddable chat widget, into one shared inbox your team runs together. The AI handles the busywork. It writes a clear title and summary for every ticket, drafts replies grounded in your own documentation, and can tag, assign, and resolve tickets on its own. Ask There There, the built-in assistant, searches your knowledge base, looks up past tickets, and answers in your support voice. Connect it to outside systems with MCP so it can pull error logs, billing details, or order history into the conversation. A support bubble on your site gives visitors instant AI answers and a clean handoff to a human when they need one. Workflows route, tag, and reply automatically. Reports track ticket volume, response times, and team performance. A REST API, CLI, Slack alerts, and webhooks connect There There to the rest of your stack. ## There There Reviews ### 1. AI Agent That Truly Understands Our Product and Handles Most Tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Mattias G. | CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about There There?** More than half of our support tickets are adequately handled by an AI agent, that actually understands our product. **What do you dislike about There There?** At this point, not much - it feels like it's been tailored to exactly what we need. **What problems is There There solving and how is that benefiting you?** As our product grows, so does our support burden. There There constantly indexes our documentation and FAQ items and is able to answer our clients with the correct tone-of-voice and factually correct answers, saving us hours of support time. - [View There There pricing details and edition comparison](https://www.g2.com/products/there-there/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-23+22%3A54%3A18+-0500&secure%5Bsession_id%5D=19959351-9bfc-4358-9ce7-232624ffcd8d&secure%5Btoken%5D=6339c3d08af3db35c8270fe7053630c5768b82f65085ec79f9c6a09c147e0eda&format=llm_user) ## There There Integrations - [Oh Dear](https://www.g2.com/products/oh-dear/reviews) ## There There Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top There There Alternatives - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,703 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,623 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,693 reviews)