The software is a clear innovation, its various screens allow you to have the most information about a contact at hand. It does not follow mobile interfaces, allowing for customization and configuration as needed, without causing obstacles or much "confusion" in any function, in addition to its easy implementation. Best of all, it offers a free 15-day trial without the need to create an account or go through any tedious process. Its website has the necessary resources and the software download firsthand. As long as the licenses are within the acquired range, the frequency of use will not cause problems.

Integration Options, individual support, Online-Portal

Easy of integration and possibility to quickly blend Softphone into our IT ecosystem. Softphone pro has build in Freshdesk feature which allows us to show client name in incoming call while also shows link with Freshdesk contact details with all the necessary information. Another important feature for us is possibility to trigger webhook after each call - in our scenario such webhook is being converted into Freshdesk ticket via addtional script. We were looking for such advanced SIP client and we have finally found one :)