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Smartsupp

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1,048 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2013
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Smartsupp Reviews

Review Filters
Profile Name
Star Rating
854
168
20
1
5
Budros K.
BK
Budros K.
03/30/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive, Fast to Install, and Great for Real-Time Visitor Tracking

It has an intuitive interface, is quick to install, and allows real-time visitor tracking on the website.
Andrea P.
AP
Andrea P.
03/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Smartsupp’s All-in-One Live Chat, Chatbots, and Visitor Tracking Boosts Conversions

What I like most about Smartsupp is how it combines live chat, chatbots, and visitor tracking in one intuitive platform. It allows us to engage customers in real time, understand their behavior on the website, and respond quickly, which significantly improves conversion rates and customer satisfaction. The ease of use and the ability to automate conversations while keeping a human touch is a big advantage
Mikel  N.
MN
Mikel N.
03/23/2026
Validated Reviewer
Review source: Organic

Good But Potentially Pricey for Small Teams

I like how Smartsupp notifies me of chats even when I'm not online, so I get alerts and notifications about various chats when I come on. It's actually good for connecting with fans on my website. Smartsupp helps me know that there are customers on my website, which is encouraging and makes me feel like my website is busy.

About

Contact

HQ Location:
Brno, South Moravia

Social

@SmartsuppCOM

What is Smartsupp?

We help companies to take communication with customers to the next level. We started Smartsupp in 2013. From the beginning, we wanted to build a live chat that could be used by anyone and everyone. Product simplicity and fair pricing were key. Thanks to this, Smartsupp is used today by hundreds of thousands of companies and freelancers all over Europe.

Details

Year Founded
2013