Smartsupp

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1,088 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2013
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Smartsupp Reviews

Review Filters
Profile Name
Star Rating
882
178
21
1
6
FE
FedEx E.
Office ManagerSmall-Business (50 or fewer emp.)
10/08/2026
Validated Reviewer
Review source: Organic

Smartsupp Makes Simple, User-Friendly Live Chat for Customer SupportReal-Time Customer Support Easy

What I like best about Smartsupp is how easy it is to communicate with customers in real time. The live chat is simple to set up and use, and the interface is clean and intuitive. I also like the ability to see customer activity and respond quickly, which makes it easier to provide timely support and improve the overall customer experience.
Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
10/08/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful customer chat for my online store

What I like most is the ability to communicate with customers directly on my online store and help them with questions about products.
Zuzana S.
ZS
Zuzana S.
OwnerSmall-Business (50 or fewer emp.)
09/29/2026
Validated Reviewer
Verified Current User
Review source: Organic

Smartsupp Saves Time and Turns Chats Into Sales

Smartsupp helps me quickly handle customer questions in my newly launched e-shop. It saves me time and makes it easier to respond to customers right when they need help. Thanks to Smartsupp, I’ve also managed to turn customer conversations into actual sales.

About

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HQ Location:
Brno, South Moravia

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What is Smartsupp?

We help companies to take communication with customers to the next level. We started Smartsupp in 2013. From the beginning, we wanted to build a live chat that could be used by anyone and everyone. Product simplicity and fair pricing were key. Thanks to this, Smartsupp is used today by hundreds of thousands of companies and freelancers all over Europe.

Details

Year Founded
2013