Smartrms

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SMARTrms is a certified Salesforce.com Consulting Partner based in Switzerland, specializing in the implementation, integration, and support of Salesforce CRM solutions. Established in 2005, the company offers comprehensive services to automate sales, marketing, and service processes using the Salesforce1 platform. With a focus on enhancing productivity, SMARTrms designs efficient, tailor-made CRM processes and provides workshops, training, and support to strengthen clients' CRM competencies. Their multilingual team operates in English, German, French, and Spanish, serving a diverse clientele that includes service providers, energy companies, technology firms, and public sector organizations. Key Features and Functionality: - Full Application Development: Custom development of Salesforce applications tailored to specific business needs. - Pragmatic Consulting: Practical and results-oriented consulting services to optimize CRM strategies. - Multi-Lingual Support: Services offered in multiple languages, including English, German, French, and Spanish, to cater to a diverse client base. - Salesforce Implementation & Integration: Expertise in deploying and integrating Salesforce CRM systems to streamline business operations. - Process Consulting: Analysis and optimization of business processes to enhance CRM effectiveness. - Training & Support: Comprehensive training programs and ongoing support to ensure successful CRM adoption and utilization. Primary Value and Solutions Provided: SMARTrms addresses common CRM challenges such as outdated technology, undefined processes, and insufficient competencies. By automating sales, marketing, and service functions through Salesforce CRM, they help organizations improve efficiency and productivity. Their tailored CRM processes and dedicated support empower clients to effectively manage customer relationships, leading to enhanced business performance and growth.