It was easy to navigate, and made collecting tickets and funds a breeze!

SimpleTix delivered outstanding results for our Christmas Festival, successfully managing 3,200 tickets over four days without a single issue resulting in record ticket sales in just one year of working with SimpleTix. The ticket scanning worked perfectly across both iOS and Android devices, and their promotional code system handled all our discount campaigns with ease. Their customer service team was consistently responsive and helpful.

We’ve been using Simpletix for approximately six years, and from the very beginning, they’ve stood out as an innovative and proactive organization. Their dedication to customer service is exceptional, and they are incredibly responsive to user issues, offering timely functional fixes whenever necessary. Given that we’re in the events industry, we know that quick assistance is crucial—and Simpletix has consistently delivered. I can remember when the SimpleTix founder called me directly to provide an assist - that's not merely customer service - that is customer devotion! They make us look good! The platform has continuously improved over the years, and as an experienced event planner, I now look forward to seeing what new features they roll out next. Simpletix has introduced functionalities I didn’t even realize I needed, but which have significantly enhanced my event presentation. Their improvements have truly elevated the experience for both me and my attendees. Since incorporating Simpletix's articulated seating selection for our galas, I've seen a dramatic reduction in the time spent on micromanaging details. More importantly, the platform’s user-friendly interface has made it incredibly smooth and straightforward for our guests to use. Over the last few years, with thousands of attendees, we've had only a handful of customer-related issues—all of which were user errors. The time savings, combined with the platform's reliability, has made our organization appear highly professional and efficient. Truly in 6 years there has not been online lag or server dropout. They are wizards! The direct communication features and seamless integrations have truly streamlined our event management process. What once felt like a mountain of logistical challenges now feels manageable, even effortless. My teams onsite have reported that checking in guests in bulk is now simple, requiring no extra equipment or hassle. This has made events run much more smoothly upon first arrival, while at the same time we are confident that we’ve captured all necessary metrics for easy reporting from the SimpleTix portal post event—critical for budget planning and requests for future funding. From start to finish, Simpletix has been an innovative and indispensable partner in our growth. Their platform has become a cornerstone of our event planning and execution, and we couldn’t imagine running our operations without it.