Get Work Done Right, with People and AI Working Together As One
Get Work Done Right, with People and AI Working Together As One
Your rules. Our rails. Empower every employee to get help and be more productive without endless tickets, run hire-to-retire journeys end to end, and redirect HR teams from paperwork to people work with ServiceNow.
Your rules. Our rails. Empower every employee to get help and be more productive without endless tickets, run hire-to-retire journeys end to end, and redirect HR teams from paperwork to people work with ServiceNow.
Ask. Act. Work done right.
ServiceNow completes workflows, drives action, and follows policies—all informed by your company’s data. Your AI agents tackle the busywork that bogs down your team, freeing them up for the work that matters.
Ask. Act. Work done right.
ServiceNow completes workflows, drives action, and follows policies—all informed by your company’s data. Your AI agents tackle the busywork that bogs down your team, freeing them up for the work that matters.
Employee Experience
Lower operating costs, return employee capacity, and reduce execution risk with HR Service Delivery and ServiceNow EmployeeWorks.
Employee Experience
Lower operating costs, return employee capacity, and reduce execution risk with HR Service Delivery and ServiceNow EmployeeWorks.
What customers say on G2
What customers say on G2
"The new features like the automation and AI capabilities are really great, which reduce repetitive HR tasks like case routing, approvals, and common queries-helping HR teams focus on more strategic work."
Ganesh G.
Architect
10,001+ employees
"Workflow automation is another highlight, reducing manual effort for tasks like onboarding and offboarding, giving our HR teams the bandwidth to focus on strategic initiatives."
Pankaj S.
Programming Analyst
1,001-5,000 employees
"Automating processes and triaging requests really speed up the response delivery to our workforce. The initial setup was very easy because we are part of the ServiceNow network."
Michel S.
COO & CIO (co-founder)
"The unified Employee Center gives staff a single portal for knowledge bases and requests, which significantly cuts down repetitive tickets for HR teams and accelerates resolution times."
Service Support Specialist
Service Support Specialist
"ServiceNow HR Service Delivery acts as a master orchestrator during the onboarding process, automatically triggering and tracking tasks across HR, IT, and Facilities so everything is ready for new hires."
MOHAMMED F.
"The virtual agent is impressive, efficiently deflecting 30-40% of basic queries. I also appreciate the time-saving aspects of Now Assist, as it provides instant case summaries that used to take significantly longer."
Malaichamy R.
Analyst
10,001+ employees
.jpg "Solution Avatar Image")