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SentiSum
14 reviews
- 1 profiles
- 1 categories
Average star rating
4.8
Serving customers since
2017
SentiSum Reviews
UI
Verified User in Information Technology and Services
An amazing tool to understand customer sentiment from a range of perspectives
I really love how easy the tool is to navigate as well as how easy it is to train the AI in accuracy. The team is incredible as they are really open to feedback and also can tailor the tool to your needs.
UC
Verified User in Consumer Goods
Amazing tool for deeper understanding of customer sentiment and experience.
Sentisum is a fantastic tool that has helped our team tap into customer sentiment and understand key pain points and trends within customer feedback. The ability to view the data at a glance or very granularly is hugely helpful. Where Sentisum shines the most, however, is their brilliant team and customer support, who are there to make sure the tool is customised to your needs as a team and business.
CP
Christian P.
Great platform and great support.
I love the intuitive feel of the platform, and how high the accuracy of the tagging software is. It is absolutely something you can rely on.
About
What is SentiSum?
SentiSum is a company that specializes in customer feedback and sentiment analysis. Through its AI-driven platform, SentiSum helps businesses enhance their customer service by providing detailed insights into customer opinions and trends from various communication channels. The platform can analyze diverse data sources such as emails, chat logs, and social media to deliver actionable feedback, enabling businesses to optimize their customer experience strategies.
Details
Year Founded
2017
Website
sentisum.comHunting for software insights?
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