SeidoPro Global

0 reviews

SeidoPro Global is a leading non-voice Business Process Outsourcing and consultancy firm, established in 2000 as a joint venture between the Transnational Diversified Group of the Philippines and NYK Line of Japan. With a strong foundation in IT-enabled services, SeidoPro has expanded its reach to serve 26 countries across four continents, offering comprehensive support to industries such as shipping and logistics, retail, medical, and e-learning. The company's commitment to quality and consistent service is encapsulated in its core values: Lead with Service, Embrace the Extraordinary, and Create Happyness. Key Features and Functionality: - Business Process Outsourcing Services: SeidoPro specializes in full bill of lading processing, general data encoding services, and customer profile database entry, ensuring efficient and accurate handling of critical business operations. - Knowledge Process Outsourcing: The company offers advanced services such as invoice generation, accounts receivable monitoring, and email support/customer service management, providing clients with essential back-office support. - Project Management & Consultancy: SeidoPro delivers management and workflow consultancy, assisting businesses in optimizing processes and implementing effective strategies. - Customer and Technical Support Services: The firm provides non-voice customer communication and support services, including email and chat support, as well as system helpdesk and network support, ensuring seamless client interactions and technical assistance. Primary Value and Solutions: SeidoPro Global addresses the challenges of fast-paced and demanding industries by offering tailored outsourcing solutions that enhance operational efficiency and accuracy. By leveraging their expertise in data entry, customer support, and knowledge-based services, SeidoPro enables clients to focus on core business activities while ensuring high-quality service delivery. Their commitment to leading with service, embracing extraordinary standards, and fostering a positive work environment positions them as a trusted partner in driving business growth and success.