I appreciate that Safari Portal is well designed both for the Travel Designer in their daily use and for the end client, whether before or during the trip. I love the structured database that brings together all our content presentations like hotels, activities, and excursions on a single platform. The clear and aesthetic presentation of the offers is also a big plus for me. The integrated 'Trip Builder' is very practical with its interesting features like the printable version of documents. The integrated smartphone app works perfectly without the need to copy and paste between different systems, everything converges in the same place. I also love how the technical team at Safari Portal facilitated the migration of our content, which really represented a precious time saver.

What I like most about Safari Portal is how it brings the entire client journey into one clear, organised system. I can create personalised Lookbooks and itineraries, collect essential travel details through forms, manage bookings, and give each client their own Travel Dashboard. It makes complex, tailor-made travel much easier to plan, organise, and present, while giving clients a single place to find everything related to their trip. The onboarding is patient, flexible, and thorough. It can take time to understand everything the platform can do, but your onboarding specialist stays with you and helps you find the best way to use it for your own business. The support is excellent. My contact person is always ready to help, and if they are unavailable, I can message the support team and, just like that, an answer arrives. The AI-powered Magic Import is a genuine timesaver, and I look forward to seeing how the upcoming updates make the platform even more useful. I also appreciate the 30-minute update sessions. They are practical, packed with relevant information and, best of all, they actually finish on time. I have not yet explored the integrations in depth, but that is something I am looking forward to doing. So far, the system’s performance has been consistently smooth, with no delays or hiccups. Rachel and her team genuinely understand travel designers and the realities of our work. That combination of strong technology and personal support is what makes Safari Portal stand out for me.

It’s so easy to use, and it’s aesthetic and genuinely looks beautiful. The content library is great, and the financials module is truly life-changing.