At saasgenie, we help organizations worldwide modernize their ITSM and CX operations faster. As certified partners of Freshworks, Intercom, Halo, Rocketlane, Zoom, and more, we offer end-to-end consulting and implementation services — from strategy to rollout. Our services include: 1) ITSM or Helpdesk Tool Evaluation 2) Product Evaluation – Personalized Demos and POCs 3) End-to-End Implementation Services 4) Data Migration Services 5) Apps and Integrations Powered by our proprietary AI-driven data migration accelerator, we make migrations between SaaS platforms faster, cheaper, and error-free.

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saasgenie Inc

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saasgenie Inc Reviews

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saasgenie Inc

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Verified User in Real Estate

03/18/2026

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Review source: Seller invite

Knowledgeable, Supportive Developer Who Built Unique Custom Onboarding Workflows

|saasgenie Inc

My SaasGenie developer, is very knowledgeable and supportive. She was able to create some unique workflows to help us develop our own custom onboarding process as opposed to the out of box experience. She also was incredibly responsible in meeting deadlines and owning the process we laid out. This included working with FreshService to resolve a backend, not development issue.

Verified User in Computer Software

03/10/2026

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Review source: Seller invite

Attentive and knowledgeable RocketLane implementers

|saasgenie Inc

saasgenie Inc takes the time to listen to the businesses requirements and to find ways to customise the software to meet those needs.

Verified User in Consulting

03/04/2026

Validated Reviewer

Review source: Seller invite

Polite, Professional Support—But Unexpected Freshservice Issues Slowed Progress

|saasgenie Inc

Working with Madhav was great. He was polite and professional. While we ran into stressful situations, he handled it with ease and I appreciated the patience he had during this entire process. He also was able to jump in on the technical side for issues where I did not have experience.

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San Jose, US

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What is saasgenie Inc?

Saasgenie Inc is a technology company specializing in providing software-as-a-service (SaaS) solutions designed to streamline business operations and enhance productivity. The company focuses on developing innovative tools that leverage artificial intelligence to automate processes, improve decision-making, and facilitate data management for organizations across various industries. Saasgenie aims to empower businesses by offering scalable and customizable solutions that cater to their specific needs.