SaaS Consulting Group is a business advisory and technology services firm specializing in Salesforce and NetSuite consulting. They prioritize understanding clients' business requirements, delivering best-practice vertical solutions that lead to accelerated time-to-benefit and comprehensive system transformations. Their approach ensures clients achieve quick wins on the path to a complete solution.
Key Features and Functionality:
- Salesforce Consulting Services: Implementation, customization, and optimization of Salesforce offerings, including Sales Cloud, Service Cloud, CPQ, Partner Relationship Management, Customer Success/Account Management, Customer Self-Service, Sales Force Compensation, and Executive Dashboards.
- NetSuite Consulting Services: Providing cloud financials, CRM, e-commerce, HCM, and professional services automation management for organizations ranging from midsize companies to large global enterprises.
- Integration Services: Seamless integration of Salesforce and NetSuite with other business applications to ensure end-to-end customer visibility and streamlined operations.
- Managed Services: Ongoing support and maintenance to ensure optimal performance and continuous improvement of implemented solutions.
- Customer Experience App: A full-service customer success solution built entirely on the Salesforce platform, designed to help Customer Success teams measure performance and drive meaningful actions to effectively manage customer retention.
Primary Value and Solutions Provided:
SaaS Consulting Group enables businesses to maximize their CRM and ERP investments by aligning technology solutions with business objectives. They address challenges such as lack of in-house expertise, integration of acquired entities, inefficient lead management, limited sales pipeline visibility, data trust issues, and inadequate understanding of customer support requests. By offering tailored implementation, optimization, and custom development services, they help clients achieve high-velocity sales cycles, business growth, and enhanced customer satisfaction.