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Ricoh USA, Inc

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31 reviews
  • 3 profiles
  • 6 categories
Average star rating
4.2
Serving customers since
1962
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DocuWare

27 reviews

DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents across various formats and sources. Whether operating from the office, home, or on the go, DocuWare facilitates efficient document handling and approval processes through automated workflows, available in both on-premise and cloud configurations. Key Features and Functionality: - Document Management: Centralized storage of documents, ensuring they are accessible, secure, and compliant. - Automated Workflows: Simplification of approvals and document processing, reducing manual tasks and accelerating business operations. - AI-Powered Data Processing: Utilization of Intelligent Document Processing (IDP) to extract and process complex, unstructured data efficiently, even from handwritten or degraded documents. - Remote Accessibility: Secure access to documents and workflows from any device with internet connectivity, supporting distributed and remote teams. - Integration Capabilities: Seamless integration with various applications, enhancing existing business systems and workflows. Primary Value and Solutions Provided: DocuWare addresses the challenges of manual document handling and inefficient workflows by automating and digitizing these processes. This leads to increased productivity, as teams can quickly find and retrieve documents, focus on strategic initiatives, and respond promptly to customer and business needs. By reducing manual tasks, organizations can enhance efficiency, ensure data security, and maintain compliance with regulatory standards. Ultimately, DocuWare empowers businesses to be more agile and competitive in their respective industries.

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Ricoh Data Center

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The Data Center is precision-controlled air-conditioning systems with incorporated N+1 redundancy. We guarantee uninterrupted uptime of your server thanks to our backup power lines, high capacity power generators, electricity lines and lease lines.

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cloudSHIFT Backup & Recovery

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Ricoh USA, Inc Reviews

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Profile Name
Star Rating
16
12
3
0
0
Verified User in Computer Software
UC
Verified User in Computer Software
03/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

DocuWare: Intuitive, Secure Document Management That Boosts Productivity

What I like most about DocuWare is how easy it makes managing and finding documents. Instead of searching through emails or shared folders, everything is stored in one place and can be found quickly using keywords or indexes. The workflow automation is also very helpful, especially for approvals and document routing. It saves a lot of time and keeps processes moving without needing constant follow-ups.
Shumani N.
SN
Shumani N.
03/09/2026
Validated Reviewer
Review source: Organic

Easy to Use, Safe, and Efficient

Its easy to use and safe, ease integration
Mustafa L.
ML
Mustafa L.
01/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Docuware: Game-Changer for Going Paperless with Easy UI and Great Support

Docuware has been a game changer in our organization. Large organization like ours were heavily relied on manual papers. However, with the digitalization trend now going paperless is the way. Docuware helped speed up the process with its easy access and friendly UI and automation. Implementing Docuware and replacing the paper system with paperless were smooth thanks to the Greate customer support and continue updates and improvements. The integration was easy and fast thanks to the structure of the docuware .

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HQ Location:
New Delhi, India

Social

@RicohIDC

What is Ricoh USA, Inc?

Ricoh India Ltd is a subsidiary of Ricoh Company Ltd., a global leader in imaging and electronic products. The company specializes in office imaging equipment, production print solutions, document management systems, and IT services. With a focus on harnessing the power of digital transformation, Ricoh India Ltd offers a broad array of products and solutions that enhance work productivity and efficiency. Their product line includes multifunction printers, managed print services, communication systems, and advanced document solutions tailored to fit the needs of diverse workplace environments, from small businesses to large corporations.Consistent with the global commitment of its parent company, Ricoh India is dedicated to sustainability and innovation, continually striving to reduce the environmental impact of its products and operations. The company aims to empower digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.

Details

Year Founded
1962
Ownership
BSE: 517496