Retino is a great helper. Notifications about the creation of new cases from customers arrive on e-mail, he monitors the deadlines, and above all, I have to greatly appreciate the customer support, which solves any shortage practically immediately.

As the business grows, people return, change or complain about goods more and more. Even if you try the most. Retino makes this burden completely straightforward, elegant and simple. All the customers are well informed, we have deadlines covered and everything with less manpower. It saves us real money and increases customer satisfaction. The fact that it is perfectly integrated into our e-shop platform is "just" an extra bonus. In short, Retino is great.

Pleasant user interface and is easy to use for both our customers and admins. Makes tracking returns fun. :)