RatingE is a multi-platform review management solution that helps businesses monitor, collect, and respond to customer feedback across all major online review sites and platforms. Built to support industries like restaurants, clinics, e-commerce, educational institutions, service-based companies, and more, RatingE brings all your customer reviews into one unified dashboard.
With automated review collection workflows, customizable feedback forms, and platform-wise sentiment tracking, businesses can get a clear picture of their online reputation. RatingE also helps you request reviews via WhatsApp, SMS, email, and QR codes, ensuring you reach your customers where they’re most active.
Key features include:
• Multi-platform integration: Manage reviews from Google, Facebook, Trustpilot, Yelp, Zomato, Practo, and others in one place.
• Automated review requests: Send requests post-service or post-purchase via WhatsApp, SMS, or email.
• Sentiment analysis: Understand customer sentiment through AI-powered insights.
• Role-based access: Teams and branches can manage location-specific reviews securely.
• Multi-location support: Perfect for chains and franchises with centralized control.
• Real-time alerts: Get notified instantly on new reviews or negative feedback.
• Performance analytics: Track review trends, ratings, and customer experience metrics over time.
RatingE is industry-agnostic and works equally well for small businesses, enterprises, and multi-location networks aiming to build stronger customer trust and service quality through consistent review monitoring and response.
