Professional service team has a very systematic approach with good escalation options and SLA system. There was less dead time in the engagement phase, we were receiving proper communication even from higher teams. Plan of action is upto the mark and engineering wing is really supportive 24*7. Global presence of company helped us to not wait too long for any resolution.
Once Rackspace is set up, it's practically maintenance free. I love their tech support! Any time I have reached out with an issue, even if it did not entirely pertain to Rackspace, they were able to offer a solution. Top-notch support!
Rackspace Technology, is a hybrid, multi cloud solutions expert. We help businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own.