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Rackspace Managed Private Cloud

By Rackspace Technology

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Rackspace Managed Private Cloud Reviews & Product Details

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Rackspace Managed Private Cloud Reviews (13)

Reviews

Rackspace Managed Private Cloud Reviews (13)

4.3
13 reviews

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MS
Operations Manager
Small-Business (50 or fewer emp.)
"Great Service and Excellent Support"
What do you like best about Rackspace Managed Private Cloud?

Once Rackspace is set up, it's practically maintenance free. I love their tech support! Any time I have reached out with an issue, even if it did not entirely pertain to Rackspace, they were able to offer a solution. Top-notch support! Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

Navigating through some of the hosted services requires going through several links to get to the admin area. One click would be nice to get to the proper admin area. Review collected by and hosted on G2.com.

JB
Executive account manager
Mid-Market (51-1000 emp.)
"Typically Well Managed Platform"
What do you like best about Rackspace Managed Private Cloud?

Rack space integrates well with most office softwares. It makes working remotely suscessful. They are typically very proactive with any issues. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

Lately there have been several

Security issues which have taken slightly longer than I would have liked to remedied. I do

Not believ that there has been n satisfactory response as to how to keep this

From happening again. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Responsive customer service"
What do you like best about Rackspace Managed Private Cloud?

We've been using rackspace for quite some time now and have always been satsified with their service and their customer service. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

I've found some of the interface can be a little bit dated looking and it's not always super clear which section I'm looking at from a UX perspective but overall they were still usable. Review collected by and hosted on G2.com.

Michael M.
MM
System Administrator
Mid-Market (51-1000 emp.)
"Great company to work with."
What do you like best about Rackspace Managed Private Cloud?

The people at this company truly care about me as a person and go above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

Sometimes it can be hard to get ahold of someone. Review collected by and hosted on G2.com.

Rana Kayser B.
RB
Senior Executive IT
Mid-Market (51-1000 emp.)
"reasonable price. Customer service is super."
What do you like best about Rackspace Managed Private Cloud?

Mostly I like about them is the service is easy to use. no need to be so much techy. customer service is easy to use. payment procedure and invoice management is good. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

Delay in customer support. Most of the time, we have to wait on the waiting list. Need tutorial and documentation. direct calling was not availabe from Asia which is not user friendly. Review collected by and hosted on G2.com.

Pardeep K.
PK
System Architect / Technical Manager / Senior PHP Programmer
Small-Business (50 or fewer emp.)
"Review Rackspace Cloud"
What do you like best about Rackspace Managed Private Cloud?

Rackspace is renowned and provide best quality of services and custom support is satisfactory. It's cloud services charges are standard and comparatively best in the market. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

It is yet hard to say at this moment. It is gowing and sometimes it takes a quite sufficient time due to handle large queue of requests so they should improve it. Review collected by and hosted on G2.com.

Drake S.
DS
Project Manager / Blogger / Social Media Influencer
Enterprise (> 1000 emp.)
"My experience with Rackspace at Hawaiian Airlines"
What do you like best about Rackspace Managed Private Cloud?

The support team at Rackspace provided excellent service when contacted for questions or problems. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

I never encountered any issues with Rackspace. They always provided excellent service. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market (51-1000 emp.)
"Wonderful experience"
What do you like best about Rackspace Managed Private Cloud?

I can use multi cloud environment there which I really liked about the service Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

User interface could do some work. I t can be more intuitive, Its just my experience Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Flexible enterprise hosting"
What do you like best about Rackspace Managed Private Cloud?

The options are almost limitless with Rackspace as they offer a very wide range of machines and virtual machines, and offer integration with cloud architecture. There are various options for load balancing, server setups and integration with complementary third parties such as frontend optimisation and diagnostic solutions. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

As Rackspace is a premium, enterprise solution, it is pretty expensive and difficult to justify for projects that may not be of a large enough scale. When the equipment becomes outdated there is a large cost incurred as we have used a dedicated hosting service. For some projects it would be better to consider auto-scaling architecture, which admittedly appears to be a possibility with Rackspace too. Review collected by and hosted on G2.com.

Zach S.
ZS
Lead Product Design Instructor
Mid-Market (51-1000 emp.)
"Rackspace is a terrific reliable cloud solution that's been fast and easy to implement. "
What do you like best about Rackspace Managed Private Cloud?

We switched from private servers over to the Rackspace cloud and saw a dramatic decrease in outages and it was much easier to manage our product image library via Rackspace. Review collected by and hosted on G2.com.

What do you dislike about Rackspace Managed Private Cloud?

every once in a while there's an outage, but they typically get back up quickly without much hassle. Review collected by and hosted on G2.com.

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