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Qualtrics

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4,290 reviews
  • 4 profiles
  • 19 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2002

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Qualtrics Reviews

Review Filters
Profile Name
Star Rating
2876
1160
199
33
22
Verified User in Financial Services
UF
Verified User in Financial Services
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy-to-Use Surveys with Flexibility and Strong Tool Linking

Very easy to use interface, really like the depth that we're able to go into in the surveys. Ability to link to tools the company is using is nice. While I don't typically watch for performance with survey software, it seems to run fine. We've compared Qualtrics to other tools used in our org and it allows us more flexibility and a better ability to ask exactly what we're looking for.
DK
David K.
04/28/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Flexible Feedback Tool with Customization Challenges

I like that Qualtrics Customer Experience allows me to be very specific about what I do without having to use all of their additional features right off the bat. I also appreciate its multiple integrations that let us upload data using their API or SFTP, giving us flexibility in how we import and export data. This helps us get the reporting and feedback we need efficiently.
Allen S.
AS
Allen S.
Director Of Information Security at Messiah University
04/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy Survey Setup with Flexible Options

Easy of setting up a survey, and the flexibility it provides.

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

Social

@Qualtrics

What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM