Qualtrics

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4,310 reviews
  • 5 profiles
  • 22 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2002

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Qualtrics Reviews

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Profile Name
Star Rating
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1166
199
33
23
Randy H.
RH
Randy H.
Technical Support AnalystComputer SoftwareEnterprise (> 1000 emp.)
10/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Intuitive Surveys, Powerful AI Analytics, and Seamless Integrations

UI / UX: The interface is intuitive, which makes it easy to design surveys and then analyze research results without extra friction. Integrations: It connects smoothly with our existing tools, so sharing data and insights across teams is simpler. Performance: It handles large surveys and more complex research projects efficiently, and the real-time reporting is genuinely useful. Pricing / ROI: It reduces manual research work and still delivers valuable insights that support better business decisions. Support / Onboarding: The available resources and support are helpful, making it easier to get started and to resolve issues when they come up. AI / Intelligence: The AI-powered analytics help identify trends, analyze feedback, and uncover customer insights faster.
Verified User in Media Production
UM
Verified User in Media Production
Enterprise (> 1000 emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful, Flexible Survey Logic—But a Steep Learning Curve

As a user researcher I found the logic and piping structure very flexible making all the routing options between questions helpful for varied survey design with a lot of rules. Once you learnt it it was relatively straightforward but the learning curve in the beginning is quite steep and long it's definitely on the complex end of tools for survey Max diff and other methodologies
PA
Pradumn A.
Media CoordinatorNon-Profit Organization ManagementSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Advanced Survey Logic for Tailored Questionnaires

I like that Qualtrics Employee Experience is a great survey tool with advanced options, including advanced and logic-based questions that I can tweak using HTML. I can add further questions and drill down, and tailor the questionnaire, which isn’t easily doable with other survey tools.

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

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What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM