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Qualtrics

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4,291 reviews
  • 4 profiles
  • 19 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2002

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Qualtrics Reviews

Review Filters
Profile Name
Star Rating
2877
1160
199
33
22
Zeshan A.
ZA
Zeshan A.
Corporate Partnerships @ Uber
05/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great for Gathering Customer Data, but Data Quality Needs Better Moderation

Helps me gather consumer and business customer data to help improve and refine the product
CHARLES R.
CR
CHARLES R.
05/26/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from Pop Up

Terrible Customer Support and Lacks Simple Functionality

There is nothing to like. They don't help you when you need help and their customer service reps closed two tickets on me without ever even trying to get me connected to someone who might resolve the problem.
Priyanka R.
PR
Priyanka R.
05/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Deep Research Expertise That Drives Real Business Impact

What I like most about Qualtrics Strategy & Research is the way it blends deep research expertise with real-world business impact. The team doesn’t just collect data; they help organizations translate insights into clear, strategic decisions. I also value the emphasis on innovation, advanced analytics, and understanding customer and employee experiences at scale. On top of that, the range of projects and the collaborative environment make it an engaging place to learn, grow, and tackle meaningful business challenges.

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

Social

@Qualtrics

What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM