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QualityUnit

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1,692 reviews
  • 4 profiles
  • 17 categories
Average star rating
4.5
Serving customers since
2004

Profile Name

Star Rating

1250
370
54
6
12

QualityUnit Reviews

Review Filters
Profile Name
Star Rating
1250
370
54
6
12
Hammad B.
HB
Hammad B.
E-Commerce | Product Development | Amazon | Product Listing | Product & Brand Management | Contact Center Expert | Customer Experience Professional | Retail Sector
02/26/2026
Validated Reviewer
Review source: Organic

A complete ticketing solution

It’s a complete ticketing solution with user friendly accessibility. In addition, you do not need to be a professional technical person in order to configure Live Agent and creating the macros, which is helpful. Moreover the report which is generated from Live agent is very detailed and help us to track down employees' progress and productivity.
Lea S.
LS
Lea S.
01/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

A supportive collaboration tool for organized ticketing and customer communication.

What I like most about LiveAgent is its ease of use. The ability to categorize tickets by support department or project made it easy to quickly identify and route tasks to the appropriate party. LiveAgent's efficient and user-friendly ticketing system is fantastic, helping us organize and respond to all customer inquiries and issues in record time. I appreciate the multiple support channels it provides, which consolidate all communication channels in one place.
Verified User in Retail
AR
Verified User in Retail
12/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Feature-Rich and Easy to Use with Excellent Integrations

PAP offers a wide range of features, is straightforward to use and set up, and provides numerous integrations with other platforms.

About

Contact

HQ Location:
Bratislava

Social

@qualityunit

What is QualityUnit?

Quality Unit is a privately owned software development and technology company. Quality Unit specializes in software development of web based products and information systems designed for small to large sized companies.Today, more than 7,000 customers worldwide are operating with Quality Unit's products, spanning a wide variety of projects, from small personal websites, to large, full-scale corporate intranets.

Details

Year Founded
2004