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QualityUnit

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4.5 out of 5 stars
1,692 reviews
  • 4 profiles
  • 17 categories
Average star rating
4.5
Serving customers since
2004

Profile Name

Star Rating

1250
370
54
6
12

QualityUnit Reviews

Review Filters
Profile Name
Star Rating
1250
370
54
6
12
Stéphane U.
SU
Stéphane U.
Transformation digitale comptable & financière | Automatisation des processus | CEGID · YOOZ · Facture électronique | DSCG · INSA
04/29/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Easy Integration, Powerful Features

|LiveAgent
I love the simplicity of setting up LiveAgent, its ergonomics, and the flexibility of the reports. The management of the knowledge base and the chatbot with FlowHunt are great because they allow us to open our knowledge base to our customers and colleagues, which eliminates many level 1 inquiries. FlowHunt enables this automation through chat by drawing from our knowledge base to guide customers in their self-resolution. Additionally, we chose LiveAgent for its best features and the possible integration of telephony, as well as the ability to open the knowledge base and the chatbot. The initial installation was very easy, set up in just 15 days.
Verified User in Warehousing
AW
Verified User in Warehousing
04/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Value, Great Customer Service.

|LiveAgent
Pricing - It's difficult to find a comparable package with a low cost like LiveAgent.
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
04/21/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Simplifies Communication and Issue Tracking

|LiveAgent
It simplifies communication with our employees, who in our case are scattered across the state. It also gives us a broader view of common issues and helps us track them more effectively until they’re fully resolved. Both the ticketing software and the knowledgebase have been big leaps forward for us. Customer support is also great and timely. I feel confident that bugs and hiccups will be addressed—if not immediately, then within the foreseeable future.

About

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HQ Location:
Bratislava

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@qualityunit

What is QualityUnit?

Quality Unit is a privately owned software development and technology company. Quality Unit specializes in software development of web based products and information systems designed for small to large sized companies.Today, more than 7,000 customers worldwide are operating with Quality Unit's products, spanning a wide variety of projects, from small personal websites, to large, full-scale corporate intranets.

Details

Year Founded
2004