To be completely honest, it is difficult to find a positive aspect of our experience with Pump. While the company markets itself as a provider of significant client benefits and cloud cost savings, we found that they consistently failed to deliver on these commitments.
I truly appreciate Pump for its ease of use and clear understanding of billing services, especially in handling AWS billing with payments available in INR currency. The migration process to Pump was straightforward, allowing us to transition with minimal hassle. The support team is commendable for their responsiveness, ensuring any issues are swiftly resolved without causing downtime, which is crucial for maintaining business continuity. Additionally, the financial benefits are significant as Pump helps us save costs effectively. Overall, the combination of these features and the strong support makes Pump a reliable and valuable tool in our operations.
I appreciate the meaningful discounts applied to our AWS account and the clear recommendations provided for purchasing savings plans. Pump’s automated suggestions help reduce costs in a structured way, which is valuable for organizations that follow well-defined processes and require predictable cloud spending.
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