Performa IT

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Performa IT is a specialist Salesforce consultancy established in 2011, dedicated to helping businesses across the UK and Europe harness the full potential of the Salesforce platform. With a team of certified consultants, developers, analysts, and architects, Performa IT offers comprehensive services including implementations, support, training, and customizations for Salesforce products such as Agentforce, Sales Cloud, Service Cloud, Experience Cloud, Tableau, and Account Engagement. Their expertise spans over 30 industries, delivering tailored solutions that drive measurable results and lasting value. Key Features and Functionality: - Comprehensive Salesforce Services: Performa IT provides end-to-end services encompassing Salesforce implementations, support, training, and customizations, ensuring clients maximize their investment in the platform. - Agentforce Expertise: As pioneers in the UK, Performa IT led the first EMEA implementation of Agentforce, delivering AI-driven solutions that transformed client operations, including a 45% reduction in case handling time and an estimated annual saving of £150k from a single project. - Custom Development: The company specializes in designing and building tailored Salesforce solutions that go beyond standard configurations, offering tools to scale, automate, and innovate according to specific business needs. - Flexible Support Services: Performa IT offers flexible support options, including minimal commitment pre-pay support, ringfenced contracted resources, and premium managed services, catering to varying client requirements. Primary Value and Solutions Provided: Performa IT's primary value lies in its ability to transform businesses by leveraging the full capabilities of the Salesforce platform. By offering customized solutions and expert guidance, they help clients streamline operations, boost revenue, and improve customer satisfaction. Their hands-on approach ensures that each implementation is tailored to the unique needs of the business, driving measurable results and fostering long-term success.