parcelLab
288 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
parcelLab Reviews
MM
Mario M.
Customer Care SupportMid-Market (51-1000 emp.)Effortless Order Tracking with In-Depth Insights
I like parcelLab because of the overall detailed information available when checking orders. I also appreciate being able to see when the order was delivered. Everything is simple and easy to understand.
AL
Verified User in Luxury Goods & Jewelry
Enterprise (> 1000 emp.)Easy to use tool to support in returns journey
Straightforward and streamlined product making it easy to use and an effective tool to support with our returns processes.
Discussions and demos during customer success day as well as with CSM and team show that there are lot of features coming that will benefit our business
MM
Mkhululi M.
CSR TelecommunicationsMid-Market (51-1000 emp.)Real-Time Order Tracking with Helpful Customer Updates
Real time order tracking and customer updates
About
What is parcelLab?
parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.
Details
Year Founded
2015
Website
parcellab.com