parcelLab
279 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
parcelLab Reviews
M
Michele .
Organized Design and Strong Tracking Performance
it have an ordinated design and the performance of tracking
AM
Andrea M.
Intuitive and Fast, Perfect for Order Tracking
I like the intuitiveness of the program, which speeds up the processes, and I found the initial setup process very simple.
DG
Daniela Yaneth G.
parcelLab Makes Delivery Updates Clear, Personalized, and Trust-Building
What I like best about parcelLab is how it helps create a smoother and more personalized customer experience throughout the delivery journey. The platform is easy to use, provides clear communication tools, and helps improve transparency for both customers and teams. I also appreciate how flexible and customer-focused the solution is, making it easier to build trust and improve overall satisfaction.
About
What is parcelLab?
parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.
Details
Year Founded
2015
Website
parcellab.com