parcelLab
279 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
parcelLab Reviews
UT
Verified User in Textiles
Intuitive, useful and satisfying
simple and intuitive, lots of information available to the customer
SD
Sara D.
Simple, Intuitive and Packed with Shipment Details.
That is very simple and intuitive to use and there you can check all the details of the shipment.
SD
Samy D.
Student at Unversity of PamplonaEffortless Integration with Powerful Tracking Features
I use parcelLab for working in Dyson, primarily to handle returns and deliveries. It makes my job easier and improves my day by effectively tracking customer returns. I really appreciate its modern UI and the features it offers. I find the proactive delivery communication, branded tracking pages, data-driven insights, automated exceptions handling, and seamless integrations really beneficial. Additionally, the initial setup was very easy for me.
About
What is parcelLab?
parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.
Details
Year Founded
2015
Website
parcellab.com