parcelLab
277 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
parcelLab Reviews
CM
Claire M.
Effortless Order Management and Client Communication
I find it really helpful that parcelLab consolidates all information about an order in one place, making it easier for me to get the information I need. I also like how easy the initial setup was.
LS
Leah S.
Clear, Easy-to-Navigate Platform for Quick Client Updates and Email Resends
I like that the platform is very clear and easy to navigate. I can quickly update clients’ details and resend emails whenever needed.
CC
Carlos C.
Customer Success Manager | SLA & KPI Architect | Release & QA Lead | Bilingual (EN/ES) | Customer advocateEasy to Handle with a Straightforward Return System
Easy to handle, with a straightforward return system that works well for my daily use.
About
What is parcelLab?
parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.
Details
Year Founded
2015
Website
parcellab.com